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Business Profile

Insurance Agency

Informed Choice Insurance Agency

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Agency.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Laura B

    Date: 05/01/2024

    Laura B

    Date: 05/01/2024

    I went to see Brian * at the ******** location and he went thru pricing and my medication list and when I informed him what we pay for me to be on my spouse's group policy, he said just decline ******** as it is better for you but confirm with your spouse's employer that you can stay on his insurance if you are eligible for ********. After declining ********, my claims started getting denied by my spouse's insurance due to my spouse's employer being a small employer, my claims will be paid by ******** part B first then his insurance will cover even if I don't have ********. It comes down to employer size of how claims are paid (government rules). The problem here is that Brian failed to indicate this to me or to even ask the size of the employer now sticking me with extra bills accumulating to approx $500. When contacting Brian's boss, she just pointed fingers saying my spouse's employer should know how denying ******** would affect me. Well they are not the experts, the sales people at Informed Choice are the "experts" but that is not the case. Beware if you go to this company that they are telling you EVERYTHING!!

    Informed Choice Insurance Agency

    Date: 05/02/2024

    Dear ************** I do apologize for the bad experience you felt you had at Informed Choice. As you pointed out with your case, it is very important for people to talk to their employers plan administrator before making decisions about ******** enrollment.

  • Nancy L

    Date: 03/07/2024

    Nancy L

    Date: 03/07/2024

    We had an appointment with Matthew ********. When we arrived, we were offered water, coffee, something to drink right away. Very friendly receptionist, and a comfortable and nice atmosphere. Matt was very professional and knowledgeable in all areas that we asked questions about. He did searches to find us the best rates and plans that suited us for our needs. He explained everything thoroughly and in a way that we understood. He was very thorough and we were super happy with him. We feel very confident and comfortable with our decisions. Would recommend Matt in a heartbeat

    Informed Choice Insurance Agency

    Date: 03/08/2024

    Thank you for taking the time to post about your experience - we truly appreciate it!

Informed Choice Insurance Agency is NOT a BBB Accredited Business.

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