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Business Profile

Windshield Repair

Executive Windshield Repair LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Windshield Repair.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • BONNIE D

    Date: 12/14/2023

    Called and spoke with Jim, he came out the same day within the timeframe he mentioned. Was very polite and knowledgeable. Did great work at a great price! Highly recommend!




  • Michael M

    Date: 09/10/2023

    We had a small crack in our windshield. My wife contacted them to do the work. The bill was $85. The work, as you can see in the picture of the billing receipt we received, was guaranteed. The work did not hold, the crack spread, and we contacted the company for a refund. Up front, I will say we did receive our refund eventually. However, it was how it was handled, in part, that led to this low rating. First, my wife texted the contact person to arrange for a refund. His reply was curt. In my opinion, it was rude. But, he agreed to come see it. When he arrived, he was agitated enough that my wife asked me to accompany her with him to our car. He was rather aggressive and rude to us both. When we reminded him of the guarentee listed on his website and the billing receipt, he became extremely agitated, stated that another hit caused the crack to expand and he did not think this was his responsibility to refund. We disagreed. He swore under his breath, pulled out his wallet and said he'd refund. However, he did not have the cash on him and hurriedly stated he'd mail us a check. We were not confident of this, but to his credit, he did. If this was the end of it, I would not bother to write this review. Maybe he had a bad day. We all lose our cool from time to time. It is the next action he took that led to this low rating. After his rude behavior, he was so flustered, he got into his car, and sped away at a dangerous rate of speed from our neighborhood. We have dozens of small children, people with disabilities, and older adults. His driving was dangerous! I'm grateful nobody got hurt as he sped out of the neighborhood. It was a thoughtless, reckless, immature action that could have ended tragically. Certainly not worth $85. If I'd have known he would have done that, I would not have bothered with the refund! I'm just glad he mailed it and did not return to our neighborhood. I would not have wanted him endangering anyone I know with his demonstrated reckless.

Executive Windshield Repair LLC is NOT a BBB Accredited Business.

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