We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Directory Advertising

Generation 3

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Directory Advertising.

Reviews

This profile includes reviews for Generation 3's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Generation 3 has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Generation 3

      519 Midland Ct Suite 3 Janesville, WI 53546-2348

    • Generation 3

      1327 N Wright Rd Janesville, WI 53546

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • James H

      Date: 12/10/2024

      James H

      Date: 12/10/2024

      Do not contact me ever again, I never have, never will do business with a scam company demanding money from me for services I never purchased, call me one more time and Im calling the authorities. Take your 65$ invoice and shove it.

      Generation 3

      Date: 12/11/2024

      Subject: Response to Complaint ID ****** Dear Better Business Bureau,Thank you for the opportunity to respond to the concerns raised by ** ***** **** Generation 3, we take great pride in our role as publishers of thousands of events for schools and organizations across the *******, delivering first-class products and services to our advertisers and partners. We also have a clear policy to address and resolve any customer concerns promptly and professionally.Upon review of our records, ** ***** H. purchased an advertisement for $65 in the ******** **************** Track Invitational Program on April 9, 2024, at 12:55 PM with our representative *****.Communication History:Since the purchase, our team made several attempts to contact ** ***** H. to ensure all details were correct and address any questions or concerns he might have had. Unfortunately, he never engaged with us and did not respond to our voicemails or other communication efforts. Below is a timeline of our communication attempts:7/19/24: ***** called ** ***** H., who hung up immediately. She left a voicemail requesting a return call.8/28/24: ***** left another voicemail requesting a return call.11/12/24: **** called, but ** ***** *. **** up as soon as she identified herself.12/10/24: *** called, but ** ***** *. **** up again without engaging. Later that day, ** ***** H. submitted a complaint to the BBB.Invoice Viewing History:While ** ***** H. did not communicate with us, we noted that he viewed his invoice 12 times between April 9, 2024, and December 10, 2024, indicating awareness of the invoice. However, no payment was ever made or communication attempted for the advertisement.Resolution:To resolve this matter and prevent further dissatisfaction:The invoice has been ********* **************** information has been removed from our system to ensure no further communication unless initiated by him.If ** ***** H. has any additional concerns or would like further clarification, he may contact ***** ******, Office Manager, directly at ******************** or by phone at ************ or ************.We value the opportunity to address this matter and uphold our commitment to providing exceptional service and professionalism.

    Generation 3 is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.