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Business Profile

Leasing Services

Three Sixty Real Estate Solutions,LLC.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Three Sixty Real Estate Solutions,LLC.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Three Sixty Real Estate Solutions,LLC. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:01/08/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I dont know if I have any grounds to stand on when filing this complaint so Im seeking advice anonymously for fear of being evicted. This all started last May (2022). I was searching for a new residence in ********, **. I inquired and applied for a 2 bedroom 2 bath unit for $1350 a month at great *************** owned by 360 real estate solutions. I was sent an email saying I was approved but the rent was going to be $1425 not the $1350 as listed. I responded with I want whats listed thats false advertising. The property manager stated prices have not updated in the system and that I have 24 hours to make a decision. I still didnt feel that this was right and called the main office. All they did was direct me back to the property manager with the same response. I did accept the price because its hard to find a secure place in ********. In the meantime before I moved in I kept checking to see if the system updated. It was over a month before prices had changed. When I agreed to the take the place it was still $1350. Do I have a reasonable argument?

      Business Response

      Date: 01/24/2023

      The market rents for any Three Sixty property can change weekly based on what the market will bear.

       

      If you review the Three Sixty website, most of our price tags note, Call for Pricing. Unfortunately, there are advertising companies that pull from our website and might list the low price in a range of pricing, which is beyond our control.

      This particular building has street views verses water views and prices change from 1st floor to higher pricing on 4th floor units.

       

      See the screen shot below showing the price tag label, Call For Pricing.

    Three Sixty Real Estate Solutions,LLC. is NOT a BBB Accredited Business.

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