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Business Profile

Computer Services

DigSite, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/26/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by a 3rd party app I use called ******. I do surveys and such on there to make extra money. I was offered the opportunity to participate in a product study offered by Digsite, Inc. The product was "Spam". The agreement was after completion of the study I would be paid $50. I completed the study along with several others. I received an email on 3/3/23 from Digsite stating the rewards were being processed and that I should receive it within 2 weeks. 2 weeks passed and I messaged asking about the rewards and they responded that within the next 2 days I would receive the reward and that I should contact the company that is distributing the reward, Prodege. This company is not possible to reach and I no longer have access to send me3ssages to Digsite about the missing reward because they blocked me and I believe they are scamming individuals so that they can obtain the information and keep the rewards for themselves.

  • Initial Complaint

    Date:03/23/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did surveys related to a discussion board with this company and they promised payment of $30.00 dollars and it has been about a month. I can not longer log into the discussion board and there is no way to contact them. It was on the topic of SPAM. I tried many different routes before going this route. I just want the money promised to me. I got started on this site with Swagbucks. Thank you,*****

    Customer Answer

    Date: 03/29/2023

    My name is *************************** and I would like to withdrawal my complaint. They have paid me. My complaint number is 100944.

DigSite, Inc. is NOT a BBB Accredited Business.

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