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Business Profile

CPA

Wegner CPAs

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Wegner CPAs's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Wegner CPAs has 5 locations, listed below.

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    • Wegner CPAs

      2110 Luann Ln Madison, WI 53713-3098

    • Wegner CPAs

      123 2nd St Baraboo, WI 53913-2420

    • Wegner CPAs

      101 E Milwaukee St Ste 425 Janesville, WI 53545-3005

    • Wegner CPAs

      W239N3490 Pewaukee Rd Ste 200 Pewaukee, WI 53072-4794

    • Wegner CPAs

      2921 Landmark Pl Ste 300 Fitchburg, WI 53713-4248

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:06/02/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My tax preparer that I've been using since I moved to ******* in 2016 (Wegner CPA in *******) allowed a breach of their computer system that cause problems for several of its customers. The breach caused me, as a client of Wegner, to spend considerable time and energy to address the impact of the breach for my two dependent sons, my ex-wife and myself. Wegner has submitted a bill for payment for preparing my tax returns. I approached Wegner to discount the prep payment because of the impact their data breach had on my life. They refused to discount their bill. I have considered invoicing them for the time i put into addressing their data breach error. Can I invoice them and expect payment? Is it best business practice to cause difficulties for customers and not acknowledge the impact caused by a business errors? If I refuse to pay their bill until they honor my invoice, or subtract the portion that I am invoicing them for my time correcting their error from their original bill, is this allowable legally? I'm just trying to get a bit of fairness for the harm caused by Wegner CPAs. They just sent a reminder to pay their invoice and if I have to pay the total amount legally without consideration for the harm they caused, I will need to know that so that I am not further impacted financially. Needless to say, I won't be using Wegner CPAs for future services, and please consider this a formal complaint of their services. Thanks and I look forward to hearing from you soon.

    Wegner CPAs is NOT a BBB Accredited Business.

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