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Business Profile

Replacement Windows

Mad City Windows & Baths

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Mad City Windows & Baths's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mad City Windows & Baths has 25 locations, listed below.

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    Customer Review Ratings

    4.58

    Average of 1,703 Customer Reviews

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    Review Details

    • Randal S

      Date: 07/28/2025

      They showed up when they said. Their work was precise and fast. It seem like they did it in no time at all. They kept it clean as they worked. And a good cleaning when they were finished. Everything looks great! Inside and out. We are very happy with the work and windows.

    • Mary C

      Date: 07/28/2025

      I had a tub replaced with a walk-in shower. Took 1 day, They were professional, punctual , great work ethic. We love the shower. Great to work with.

    • Paul B

      Date: 07/28/2025

      We had a double door installed to our new 3-season room. The work was done very professionally. We are very satisfied with the result.

    • Jessica T

      Date: 07/28/2025

      Octavio was our installer, He did fabulous work, I am in love with our new bathtub/shower! Octavio was fast, and efficient, he was there to ask questions about how we wanted the shelving and the grab bar, so he was able to fit it to me perfectly the 1st time around. Absolutely love MAD CITY and would go through them again for future projects!

    • Susan O

      Date: 07/27/2025

      Working with Mad City was wonderful. That sales person was thorough, friendly, and made it easy to make the decision to go with this company. The people that came to my house to make the difference, were awesome. I love the new shower stall and everything went very well. They left leaving me with a great new bathroom, clean and beautiful.

    • Cynthia W

      Date: 07/25/2025

      Had an awesome experience with mad city. They had a wonderful associate walk us through and explain the difference of thier windows. Install went very well. Got 3 windows done. Will go back to get the remaining windows and sliding glass door in the future.

    • Ronald T

      Date: 07/25/2025

      Great job replacing cast iron tub with walk in shower.

    • Todd F

      Date: 07/24/2025

      From the sales person to the person that did the measurement to Chuck who installed the windows it was all excellent.

    • Jian R

      Date: 07/23/2025

      Very professional! Joe and Chris did an excellent job with my kitchen remodel. They explained the process every step of the way. Great job cleaning up after the job was done.

    • Valarie T

      Date: 07/23/2025

      We were lied to from the start about everything, he said it would be a 5 day install, we are at 5 weeks now, multiple items have been ordered and re-ordered and still are not right. Some doors are too large, some are too small, soft closure doesnt work properly, tracks installed uneven and some not secured to the surface. Very much so inferior quality, careless installation, Shoddy workmanship, this is a very unrespectable company. I wanted a kitchen I could be proud of but Im getting ****

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