Reviews
Customer Review Ratings
Average of 44 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDavid and Marleah G
Date: 09/12/2024
5 starsDavid and Marleah G
Date: 09/12/2024
The windows look great and the installers Jason, Kyle and Jacob ********* were efficient and very good at their job. When I had questions they promptly answered them. The issues with the window and patio door will have to be fixed through the service department. The reviews I read indicate this should not be an issue and should not be reflected in the excellent work performed by the installers. The windows and patio door look fantastic. So far this is a great company to work with.
Thebco Windows, Doors and Siding
Date: 09/25/2024
Thanks so much for the detailed review! I'm so glad to hear that we were able to help you out quickly with any issues. We are here to help you with anything you need in the future. Thanks again for choosing THEBCO for your project.Review fromRick and Chris P
Date: 08/01/2024
5 starsRick and Chris P
Date: 08/01/2024
New front door and 10 windows, what a great experience! Jason and Chance went above and beyond in their attention to detail and craftsmanship. The house was kept clean and they answered all our questions. It was a pleasure to work with Jason and Chance and with Thebco!**** and ************Thebco Windows, Doors and Siding
Date: 09/25/2024
Thanks for the great review! I appreciate you sharing your comments about our team keeping your home clean and taking care of all the details. I really appreciate you choosing THEBCO for your project. Have a wonderful day!Review fromMarilyn J
Date: 06/26/2024
5 starsMarilyn J
Date: 06/26/2024
Tory and Tom installed our window and storm door and did an excellent, efficient job. We are very happy with their service. *****************Thebco Windows, Doors and Siding
Date: 07/03/2024
Thanks for the great review *******! I really appreciate you calling out our team of Tory and ***. Have a wonderful day!Review fromRoss L
Date: 06/05/2024
5 starsRoss L
Date: 06/05/2024
We worked with Dave and then Eric * installed two storm doors for us over two different days. Everything was quite friendly, detailed, and the finished products are much better that what we replaced! Eric did an expert job even when he had to pivot, finding an unexpected metal trim that required extra installation time on his part. We would definitely use them again!Thebco Windows, Doors and Siding
Date: 07/03/2024
Thanks for the great review and for calling out our team members. I really appreciate you choosing THEBCO for your project!Review fromNina R
Date: 05/17/2024
5 starsNina R
Date: 05/17/2024
We had Jason, Kyle, and Jacob ********* install our windows this spring, they did a great job, got the work done quickly and efficiently, kept the area clean, and were thorough (they found some rot in one area and replaced it with good wood), then Jason thoroughly explained everything they did.Thebco Windows, Doors and Siding
Date: 07/03/2024
Thanks so much for the great review. I really appreciate you taking a moment to let me know how *****, ****, and ***** did for you on your project. Thanks for choosing THEBCO for your project.Review fromSean V
Date: 05/05/2024
5 starsSean V
Date: 05/05/2024
Jason *********; Kyle *********; and Jacob ********* were excellent installers and we are very happy with our new basement windows!Thebco Windows, Doors and Siding
Date: 05/14/2024
Thanks for the great review ****! I really appreciate you choosing Thebco for your basement window replacement project. Have a wonderful day!Review fromMeaghan H
Date: 04/26/2024
5 starsMeaghan H
Date: 04/26/2024
I just had 6 windows replaced in my bedrooms and bathroom. But this wasn’t my first install with Thebco. Previously I had a massive window in my living room, a sliding glass door, and an awning kitchen window replaced with Thebco. Jason *********, Kyle *********, and Jacob ********* were my install team this time around. I can’t say enough good things. They answered all my questions as they were installing. They were fast and thorough. They were careful to protect my floors and clean up after the install. I very much appreciated them. I’ve had bad experiences with contractors in the past, and my experiences with Thebco have always been wonderful. Dave ***** did my estimates. There was no hidden costs, and no surprises. Everything was great. After my first install, I found a bubble in one of my windows and a scratch in one of the finishes - Thebco sent someone out and corrected the issues. Can’t say enough good things. The windows themselves look beautiful. Thebco has very nice fake wood grain. The rooms are so much quieter with the new windows. They let in more light. It’s truly lovely.Thebco Windows, Doors and Siding
Date: 05/14/2024
Thank you for your wonderful review! I'm thrilled to hear about your positive experiences with *****, ****, *****, and ****. It's great that our team was thorough and attentive to your home. I'm glad you love your new windows and appreciate your continued trust in THEBCO. Thank you for your kind words and for choosing us again!Review fromWendy W
Date: 04/05/2024
5 starsWendy W
Date: 04/05/2024
We had Ken and Mark install 5 windows in our home today. They were efficient, knowledgeable and did a very good job cleaning up when they were finished. They also showed us how to operate our new windows. What a pleasure to have such competent workers in our home!Thebco Windows, Doors and Siding
Date: 05/14/2024
Thank you for sharing your positive experience! I'm delighted to hear that *** and **** took care of you while installing your new windows. It's great to know they took the time to ensure everything was clean and that you felt comfortable operating your new windows. I appreciate your kind words and look forward to serving you again in the future!Review fromZach O
Date: 02/08/2024
5 starsZach O
Date: 02/08/2024
We met with Thebco Sales Representative Jim *************** who helped us select and order new windows and a door for the new house we purchased. Jim was an excellent resource who helped guide us through the process and offered great perspective and excellent, thoughtful advice in order to find the right windows and door to match our house. He was easy to speak with, well-informed, and easily reachable when we had follow-up questions. Mike and Mark arrived promptly, worked expediently, and were respectful while working inside our house as they installed five windows located in the bedrooms and bathroom all in one day. Due to extremely cold weather and heavy snow, Thebco needed to schedule the entry door installation on a different day. The scheduling process was easy, flexible and prompt. Jason and Kyle Schmidtke arrived as scheduled and skillfully installed the entry door while taking care to not cause unintentional damage to the newly renovated house. They finished ahead of schedule and provided excellent service. Overall, we had a wonderfully positive experience with Thebco staff: Jim, Mike, Mark, Jason and Kyle. We highly recommend them and plan on utilizing their services again in the future.Thebco Windows, Doors and Siding
Date: 02/26/2024
Wow Zach. Thanks so much for the window and door replacement project review. I am so proud of our team and the work they do and it means so much to hear you not only praise the work done, but also, importantly, mention each team member by name. We appreciate you working with us to accommodate the weather. One of my favorite comments you made is that you'd recommend us and utlize us for future projects. Thanks so much for choosing Thebco for your project.Review fromJudy H
Date: 02/06/2024
5 starsJudy H
Date: 02/06/2024
I had my dining room window replaced today by Devin. The install went beautifully. He laid down tarps on all of the flooring he would be stepping on. He was extremely courteous and has exceptional workmanship. I have now completed having all of my windows done by THEBCO and highly recommend them. They stand behind their work and products. Their price is reasonable for the quality of windows and installation expertise. When I’m ready to replace my front door, they will get my business.Thebco Windows, Doors and Siding
Date: 05/14/2024
Thank you so much for your kind words and detailed feedback! We're thrilled to hear that ***** provided exceptional service during your dining room window installation. Ensuring a clean and professional experience is always our goal, and we're glad to have met your expectations. We appreciate your loyalty and look forward to assisting you with your front door replacement in the future. Thank you for choosing THEBCO and recommending us!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.