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Business Profile

Home Improvement

The Tree Guy Ry LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Complaints

This profile includes complaints for The Tree Guy Ry LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Tree Guy Ry LLC has 3 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/09/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid $4,500 upfront to have three trees removed and trimming done to another tree on 6/7/24. Despite many promises to complete the work or now to refund the money no work has been completed nor have I yet to receive any of the money back. I would just like to have my money fully refunded as soon as possible as I can no longer believe any promise to complete the job.

    • Initial Complaint

      Date:08/07/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We prepaid $3,300 to have a tree and ***** removed in our front yard Sunday, June 9, 2024. They removed tree but left *****. We were told that the ***** would be removed after diggers hotline came to mark the grounds.We have contacted them numerous times to ask them to finish job to no avail. Now they have stopped responding.

    • Initial Complaint

      Date:03/20/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hired **************************** stole the $$$. Moved his whole family away & even called a sheriff on me a ******************************* of Sheboygan county which Im sure is his family & helps him scam pplhe badge should be stripped from her chest..**** lived accross the street & clamed to be a home improvement company, he had all the tools and equipment so I gave him small ***** I liked his work so I gave him bigger ***** ******* when his true colors showed, he just stole the $$$.

    • Initial Complaint

      Date:10/16/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid *********************** $3000.00 to take a tree down on my brother's property in ******** **. He still has not taken down the trunk. In the midst of taking down this tree, **** and his crew managed to completely destroy the lawn by using a Skid Steer to assist with the Tree. They also managed to break landscaping lights and lawn ornaments with a value of $100s of dollars. They also managed to damage equipment on the roof of the next door neighbors. We want the tree completely removed, and the lawn re-landscaped, and the landscaping lights and ornaments replaced.

    • Initial Complaint

      Date:10/02/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hired them July 29th to remove branches paid then ******, was told was had to make a clearance so called was the ended up taking the branches completely down, contacted **** (**** Innovative Tree Removal, LLC) for refund of my monies he stopped responding and have still not receive my monies back

    The Tree Guy Ry LLC is NOT a BBB Accredited Business.

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