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Business Profile

Fire and Water Damage Restoration

ServPro of Milwaukee North

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fire and Water Damage Restoration.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Brad T

    Date: 11/15/2024

    If you are looking for a general contractor to bring your home back to normal after any sort of damage, beware. We started working with SERVPRO on 07/12/24 due to a shower leak that caused mold and within two weeks the mold was mitigated. If you file an insurance claim, your insurance company will put SERVPRO on the payee line, along with you and your mortgage company. This SERVPRO location has refused to endorse the check cut by my insurance company. Due to having holes in my kitchen, laundry room, and first floor bathroom for over three months, I called a drywaller and had the holes fixed within one week; but since SERVPRO refused to endorse the insurance check, I have no access to those funds. I have had to pay out of my pocket to do the job SERVPRO should have done months ago. I had to act as the GC and in doing so, I have the same legal right to the funds as SERVPRO but they hold you hostage and refuse to endorse the check. Their contract to start work says they will give you line item pricing...they don't unless you ask them multiple times. At one point we received a phone call from the GC saying he just got the design for the tile in the bathroom from **** ******* ****, but we received the same e-mail he did 10 days prior (we were all listed as recipients in the e-mail); this leads me to believe they may be embellishing other facts of the remodel process such as timeline and product availability. All of our tile was picked out on 10/04 and is in stock at the tile shop yet no work has been done. The carpenter who framed our shower showed up to our home with no idea what he was supposed to do; he was frustrated and said this is the last job he is doing with SERVEPRO. This has been an absolute nightmare.

  • Martin D

    Date: 09/14/2024

    Brief interaction with former "business" and "marketing" director **** *. of SERVPRO was terrible to say the least. As the "face" of a business its baffling to me why SERVPRO would have him in this position.**** epitomized why SERVPRO as a franchise has been ,and will continue, to be embroiled in ************** impressions of **** *. of SERVPRO was that he was rude, dishonest and arrogant. This of course will color the view of the business he is representing. Something every business should be aware of.

ServPro of Milwaukee North is NOT a BBB Accredited Business.

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