Reviews
This profile includes reviews for Sterling Lawyers, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 12 Customer Reviews
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Review fromPatrick B.
Date: 10/02/2022
1 starPatrick B.
Date: 10/02/2022
I came across this Law firm based upon word of mouth from others that have used the help of appointed attorneys for divorce, a specific attorney by the name of ****** was appointed to my case in which I asked for his services because I was told he does great work and he's affordable. The hole time of him on my case I believe we spoke on the phone maybe handful of times in few months he handled my case not only could I never get him on the phone his responses were either late at night or first thing in the morning, when I reached out to discuss my case he was always busy supposedly on vacation twice one of which he was supposedly out of country, not only did I pay for him to represent me but I feel because being a male he bit off more than he could handle and it's sad because I paid money I do not have because this divorce has drained me dry and not only did he take my money but he also made things in my divorce more complicated he went as far to tell my ex's attorney that the reason we can not come to an agreement on things is because he can't get in touch with me and I do have those emails to prove if you would like but than it came to a divorce hearing over zoom and instead of Representation he went straight to the judge and said I want off this case in which the judge denied and Mr. ******* had to stay on my case not knowing he would force me to pay obligations set upon someone else's actions.....I truly feel this a source of malpractice because he never agreed with anything I said he was never around to answer my questions he wanted me to settle on the first agreement terms set by my ex and her attorney but i had other ideas and questions i wanted to share with ****** but could not reach him nor did he want to listen to anything i had to say he gave up on my case for this simple fact of me being a male and he is use to female representation.
Sterling Lawyers, LLC
Date: 07/25/2023
Thank you for taking the time to share your experience. We sincerely regret to hear about the challenges you have faced during this process. At Sterling Lawyers, we are steadfastly committed to providing top-notch family legal services, aimed at achieving favorable outcomes for our clients. We are truly dedicated to maintaining clear communication and promoting understanding for everyone involved. We apologize if you felt overlooked or underrepresented in your case. Your feedback is incredibly important to us as we continually strive to improve our approach. Rest assured, your concerns will be acknowledged and addressed thoroughly. We will make it our priority to review and evaluate your specific case within our team. Every client matters to us. We're striving to better our services and this input will undoubtedly aid us in doing so. We are deeply sorry to hear about your disappointment, but we're grateful that you brought this issue to our attention. We remain passionate about improving family legal services to serve our clients in the best possible way. Thank you again for your review and for providing us with an opportunity to learn and grow. Attorney Jeff Hughes | CEO & Co-founder of Sterling Lawyers, LLCReview fromAndrew F.
Date: 08/23/2022
1 starAndrew F.
Date: 08/23/2022
Sterling law was representing me in a family court situation. Rules were laid out in court. The opposing party was in contempt, and when I informed my attorney about this, he told me, she can get away with it. Since it was a one time thing, it probably won't happen again. When it is a season long impact on our family. His boss told me, they can't do anything about it, unless I bring it to them, and they charge me more. I'm not paying them so they can find out ways to take more money from me. Horribly disgusted in their business conduct, and wouldn't want anyone to get scammed out of their hard earned money in this horrible economic time in the world.Sterling Lawyers, LLC
Date: 07/25/2023
Thank you for taking the time to share your feedback with us. We acknowledge your concerns and we are truly sorry to hear that your experience with Sterling Lawyers did not meet your expectations. Our primary goal at Sterling Lawyers is to bring about positive change in the field of family law and to ensure that our clients with their varied needs feel understood and supported. We appreciate your thoughtful critique, as it provides us valuable insights that will contribute to our ongoing aim to enhance our services. We want to assure you that the concerns you've raised are taken very seriously and will be thoroughly examined. We completely understand that court proceedings can be emotionally and financially challenging. And while we do everything within our power to guide and advise our clients, there are indeed certain situations outside our control, as was the case with the contempt issue in your case. We sincerely apologize if this has caused a misunderstanding or created an impression of us being indifferent or uncaring. Please accept our deepest regrets for any anguish you experienced. Your feedback is a valuable tool in our pursuit of excellence, and we assure you of our absolute commitment to improving wherever we can. Attorney Jeff Hughes | CEO & Co-founder of Sterling Lawyers, LLC
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