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Business Profile

Nail Salon

Happy Nails

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Nail Salon.

Reviews

Customer Review Ratings

2

Average of 1 Customer Review

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Review Details

  • Debbie K

    Date: 06/08/2023

    I have been a customer for about 6 years. I recently booked an on line appointment for $75 deluxe pedicure which included gel polish & a manicure with regular nail polish. For the most part the pedicure went well. No extras were requested or given. I did request twice that Monique cut one nail that rubbed on my shoe. She didn’t listen. Replied “I do right for you” each time I requested. The nail was not cut and briefly filed. Also throughout she repeatedly nagged me about the position of my foot. I was trying hard to comply. No conversation but talked in her language to a co-worker throughout. The manicure was rushed with a poor outcome. She put heavy coats of regular polish on with allowing drying time and no air dryer was used. 4 hours later the polished was not dry. It was a mess , I had to remove all the polish. For the duration she kept saying relax and mimicked me. The only conversation was how I should pay. She told me cash is best and that I should not go to the front counter but find her to pay. She gave me a slip of scrap paper with what I owed. She charged me $85.00 for the pedicure. I went to the front desk and she intercepted. I asked about the $85 pedicure and she grabbed a brochure pointing to a $85 pedicure. I will not return. I very much felt scammed.

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