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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/03/2023

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took a survey which led to a possibility of winning a $1000 Gift Card from *********** When I picked a box with the card in it, the site said I won the card and needed to pay $9.97 for shipping/handling of the gift card. So I entered my credit card information. When I went to process the $9.97 a box popped up to join some organization for $8.97. I exited the site at that time without joining the organization I had no interest in. The next day I was charged $9.97, and $8.97. The $8.97 was never authorized! Also the next day a charge for $139.97 was charged. I have no Idea why, didn't order anything, nor did I join anything. Today a charge was declined by Discover, which was the card I originally used, for ANOTHER $139.97! I would like a FULL refund of ALL charges since I was scammed and was not informed there was a hidden company that would be charging my card for things I don't want, need or authorized!

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