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Business Profile

Timeshare Resale and Rental Marketing

Metropolitan Closing Services (SCAM)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Timeshare Resale and Rental Marketing.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/30/2022

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Metropolitan Closing Services, **** of *********, **, along with Travel Innovations LLC of Metarie, ** has committed Electronic Wire Fraud, Elder Fraud, Breach of Contact, Extortion and Intimidation. Travel Innovations LLC made a series of unsolicited phone calls enticing me to sell my resort timeshare property located in ******. Both companies solicited money from me to facilitate the sale by paying for alleged "closing costs" with electronic wire transfer from ************* banking institutions to ******* banks. A contract was signed with a guaranteed purchase price from a buyer supplied by Travel Innovations and Metropolitan Closing. There was no interested buyer, the closing did not occur and my timeshare was not resold. The companies simply pocketed the advanced fees. After 3 1/2 years, my dispute has not been resolved or monies paid into escrow returned.I have hired an attorney and will be pursuing criminal charges with the ************** of ************* and the ************* *****************

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