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Business Profile

Attorneys & Lawyers

Gagne, McChrystal, De Lorenzo, Burghardt LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/15/2024

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I could provide a long list of missed court deadlines and missed appointments. However, this complaint is because my now ex-husband was granted a divorce at trial without providing basic documentation of his financial state -- no accounting records, no list of assets, no tax returns - just his word about how much he earned, The divorce was July 31, 2024. I was billed and paid $5300 on October 9, 2024. After that date, I told her that I was unhappy with the fact that my husband did not have to provide any evidence of his financial status and that I thought that she should have filed motions or at least mentioned to the judge during the trial that he had not cooperated with discovery and that the dollar amounts he listed on court documents were inaccurate. She said I was disrespectful and I received an invoice on November 14, 2024 for an additional $1080. I do not think she provided a service to justify this additional fee.

    Business Response

    Date: 11/25/2024

    Multiple attempts were made to obtain income information from Ms. ********** ex-husband.  He advised that he kept no formal business records, such as profit and loss statements.  He did provide a listing of business assets.  We also made arrangements to have Ms. ******** walk through his business office, which she declined to do. Ms. ******** told me repeatedly  that her ex-husband lied on all filed tax returns so that information would have been unreliable.  We were given complete copies of her ex-husband's business bank account statements, which showed all of his business deposits and withdrawals and which helped form the basis of the court's determination as to his income.  At the conclusion of trial, Ms. ******** expressed relief and satisfaction with the outcome.  I worked on her case following trial, specifically concerning a pending motion filed by her ex-husband.  Nonetheless, I will not seek payment for the outstanding balance.

     

     

     

     

     

    Customer Answer

    Date: 12/03/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    ***** *****

Gagne, McChrystal, De Lorenzo, Burghardt LLC is NOT a BBB Accredited Business.

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