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Business Profile

Bankruptcy Attorney

Bankruptcy Law Office of Richard A. Check, S.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bankruptcy Attorney.

Complaints

This profile includes complaints for Bankruptcy Law Office of Richard A. Check, S.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Bankruptcy Law Office of Richard A. Check, S.C. has 9 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/29/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Called for a free consultation beginning of 2024 for a bankruptcy. Call Feb 2024 to make a deposit. Got a text ***** days later saying my file has been closed due to inactivity. I called and they stated until they receive full amount they are not doing anything (owner is claiming that is incorrect) I found a different lawyer who would do it cheaper so I called June 2024 for a refund sent my letter and then was told my contract said it was nonrefundable. I informed I did not sign or receive a contract in the mail at all. The person who handles the refund claimed she spoke with owner and agreed yes nothing was signed and schedule an invoice conversation on 07/29. I spoke with the owner/******** and he is now claiming to bill me the time for the FREE consultation, the call to pay the deposit and the call for the refund and is trying to charge more than what was even deposited. No contract was received or sent back. Owner even claimed you are not listening correctly Owner/Attorney was stating he had information about me and that justified the billing, the information I gave him was all information from the FREE consultation. Billing for a free consultation, paying for it and asking for a refund is not ethical. Never pick the first ******** that pops up on a ****** search.

      Business Response

      Date: 08/21/2024

      To whom this may concern:

      Our office responded to ****************** inquiry and provided him with the information necessary and required. Our office is responding again to advise that ************** received all of this same information as well as spoke with Attorney Check regarding this in July 2024. ************** conveniently left these responses out of his original complaint filed. 

      Attached in our response is a copy of the Supreme Court Rules regarding Attorney Fees, a copy of our Attorney/Client contract page, as well as the refund invoice generated once our office received the refund request from **************.

      If you have any further questions or concerns, or may need anything additional from our office, please let us know as soon as possible. 

      Thank you!

    • Initial Complaint

      Date:04/26/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Completed my bankruptcy filing with this company last year june, months later still receiving notices from collectors I listed now Im getting the run around office staff being rude told me I need to contact the companies and tell them I filed bankruptcy knowing thats not how the process works after I paid money for services now Im being told to do the work. I want refund this company is fraud! I need to go to another company with morals and standards

      Business Response

      Date: 05/19/2023

      *************** spoke to our office about this issue.  She had two creditors contact her after the bankruptcy, AT&T and *******.  Once she gave ** the information about both we looked in her file and informed her that she listed AT&T as a creditor but failed to list ******* so therefore ******* never got notice of her Bankruptcy.  I informed her that we would be glad to send a reminder to AT&T to cease and desist contacting my client as a violation to the automatic stay, which we did.  I told her to get me the ******* information and we will still send ******* a notice of the Bankruptcy filing.  To date, the client did not get ** the ******* information.  Once we receive the information, we will be glad to send the notice of Bankruptcy.  

      We did a great job on her Bankruptcy filing.  *************** received her discharge from the Bankruptcy Court and all her debts were discharged.  I also spoke to her personally about everything in the first paragraph above.  Please contact me if you need any additional information.  Thanks

      Customer Answer

      Date: 05/23/2023

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed

      Richard only contacted me regarding the review I left on ****** then told me I could pay him additional to represent me since Im receiving notices still. When originally hired I was told if any of the creditors sent any letters after my bankruptcy he would *** them now I have to hire him pay him more not! Im going elsewhere I want my money back .]


      Regards,

      *************************

    Bankruptcy Law Office of Richard A. Check, S.C. is NOT a BBB Accredited Business.

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