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Business Profile

Dentist

West Allis Dental Care, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/25/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 30, 2023, I went to West Allis Dental because I thought I had a cracked tooth. An X-ray was taken and *********************************** said I needed a crown-I thought a root canal. The crown was done and I continued to have unbearable pain. He stated that a root canal was needed since the crown was not working. The receptionist ****** said sometimes they dont know for sure until they have completed a procedure. I ask the name of the current owner which she would not provide. I stated that I wouldnt be paying for two procedures since ********** was the professional and he should have known what he was doing. On May 24, 2023, I went in for a teeth cleaning and I told Limberatos that I couldnt chew anything hard on my left side-food would get stuck in a hole. He wanted me to schedule another appointment to grind the tooth. When I went to check out, I paid for the cleaning, but, I couldnt schedule another appointment because ****** through *** said I owed a balance of $400 for the botched root canal. I again stated that I wouldnt be paying for a crown and a root canal. I have struggled with this root canal since the beginning. I was in their office on January 30, February 21, February 27 (went in for severe pain-given two prescriptions and charged $122), March 6, March 10, March 15, April 3 and April 26.Ive had a root canal in the past and have never encountered these kind of problems. I assumed and trusted that when I was given the appointment, that he was a Board Certified Endodontist. I was misled! A website states that his specialty is General Dentistry. When I scheduled the appointment for the crown, I inquired as to who would be the best doctor with the most experience. I was told *********************************** was really good.I have been a patient for over 20 years, but, my care was with a different dentist who has retired.

West Allis Dental Care, LLC is NOT a BBB Accredited Business.

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