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Business Profile

Furniture Designers

Walkers Point Woodworking

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Designers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/13/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transaction date: April 30, 2025 Amount of transaction: $3,399.00 I purchased a custom-made wet bar from the merchant's ********** the time of the online purchase, I selected a payment plan option through ****** credit provider. The purchase amount was approved by ****** as a loan payable over 12 months beginning June 1, 2025. I have confirmed the loan is active on my account with ******. After the initial email sent to me by the merchant at the time of order, I have not received a confirmation email from the merchant like I was supposed to. I have made countless attempts to contact the merchant, using the telephone number and email provided on the initial email. Telephone calls go immediately to voicemail that indicates to send a text message. I have sent numerous text messages to the merchant as the voicemail has advised. I have never received a reply from the merchant after making attempts to contact them over the last 10 days. I have been unable to reach anyone at the merchant and I believe this is all a scam. I want the order cancelled (if there really is an order), but most importantly I want the Affirm loan cancelled with no financial impact or harm to me. I have filed a dispute with affirm as well as now with BBB, but the Affirm process is lengthy and can take up to 90 days.

Walkers Point Woodworking is NOT a BBB Accredited Business.

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