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Business Profile

Insurance Inspection

Social Development Commission

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insurance Inspection.

Complaints

This profile includes complaints for Social Development Commission's headquarters and its corporate-owned locations. To view all corporate locations, see

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Social Development Commission has 4 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/21/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On March 18, 2024 dropped off my taxes. I havent heard from no one regarding my taxes. Went to the location theyre closed the phone is off. SDC have my information and my bank account. They could at lease contact me saying they dont have the staff to complete your taxes to come get your W-2 theyre so unprofessional. Please help me get my paper work back. Thanks

    • Initial Complaint

      Date:04/13/2023

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      While travelling west bound on west North Avenue, I noticed a banner stating free tax preparation services. I eventually when inside and spoke with a representative. This representative obtained several personal documents, including, but not limited to, photocopy of driver's license, ********************** security card, 2022 ********************* 1099R, ******************* 1099-INT, and **- W-2 wage and tax statement. These documents contain personal information about my identity. As of April 13, 2023, SDC (Social Development Commission) has refused to return my phone calls or return my tax information. I understand that SDC has an increase volume of taxpayers seeking assistance and that the turnaround time is (15) fifteen business days. As April 17, 2023, rapidly approaching, SDC guarantees that I will be notified to come into the office for final quality review, sign any documents and transmission of my tax return to the *** and the ********* ********** of ******* on the 30th of March 2023. The confirmation code given to me was #********, with the point of contact ***** **************.

      Business Response

      Date: 04/27/2023

      Salutations, 

      Sherwood Hard's request for resolution was completed on 4/21/2023.  Please call ************** if any further questions persist. 

      Warmly, 

      *****************************

    • Initial Complaint

      Date:11/29/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am currently facing foreclosure. I have applied for the Homeowners Assistance Program on November 09, 2022 by completing an application online. I followed up on November 10th by email and send them a form that I was unable to upload at the time of applying. I called them on November 10th, 11th, 17th, and today to confirm that they receive my application and the form that I emailed them. I have been leaving them a voicemail with no success. They have a message stating that they will return the call within 72 hours but I have not heard from them. I have emailed them as well several times. I believe that its misleading for them to state that they will return calls within 72 hours when they are actually not doing so. Im sure I am not the only one having this issue with them. I also tried another number that I found online but it has the same message. I wanted to have the opportunity to speak with someone. Thanks *******************

    Social Development Commission is NOT a BBB Accredited Business.

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