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Business Profile

Religious Goods

Botonica and Gift Shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Religious Goods.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/13/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    August 24, *************************************************************************************************** to buy one previously. I was still hesitant on getting it because i didnt feel comfortable with it. I ended up getting a spiritual cleansing, which is $60. Before i left, once again the owner is pressuring me into getting the spiritual protection bag. I felt uncomfortable, pressured and defenseless i ended up buying one. I was told to come back on a week to pick it up. September 1st, 2022 i texted the owner to ask him a few questions regarding the bag and he kept giving none clear answers and when he did answer i told him that i cannot accept the bag since the angels he was supposedly putting in the bag were like archangels. Thats not what he explained to me before. he also charged me $475 for the spiritual protection bag that he said originally was $450 the bag wasnt going to be properly made and he was charging me for something i can get for free just by praying to the angels! But he made it seem it was something i indefinitely needed. I have reached out to him many time after this, he continuously tells me to call him, i do not want to contact him. I just want a refund. He tricked me out of money and over charged me.

    Business Response

    Date: 11/03/2022

    BBB COMMENT:

    She can pick up the check 

Botonica and Gift Shop is NOT a BBB Accredited Business.

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