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Business Profile

Seal Coating

Prime Sealcoating and Roofing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Seal Coating.

Complaints

This profile includes complaints for Prime Sealcoating and Roofing's headquarters and its corporate-owned locations. To view all corporate locations, see

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Prime Sealcoating and Roofing has 3 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/23/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The business card I have shows the address as ************** , not ******* that you show . The other info is the same .. ****** maps show both as residential areas .. On July 26 , Prime Sealcoating came to my home to fill the ************* my blacktop driveway .. I work full time & could not be there to see what they were doing . I did stop by during my lunch break & they were about 1/3rd done with my driveway .. It looked like they were doing a good job so I gave the guy a check for payment , as I would not be there when they would be done . We agreed on $1500 for the job - my driveway is 600 feet long . The fellow I talked with told me his name , but I dont remember what it is ( Might be ***** ) .. When I got home that evening , I checked their work & they had sealed the whole driveway , but did not fill in the cracks in about 1/3 of it . I called the number on the card I was given & the guy said he ran out of crack filler & would come back to finish the job .. They have not come back & have not returned any more of my phone calls .. This business was sent by a fellow who bought a car from me in July & told me he had a 'crew' that did driveways & other home repairs . He quoted a price that was a couple hundred dollars less than other quotes I received . This guy is named ******************* . ************ . I have also contacted ******** said he would get in touch with the sealcoat guys . I havent heard back from him either ... Basically I want them to finish the job or give a partial refund ..Thanks , *********************

    • Initial Complaint

      Date:08/08/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went with this company to replace my roof and gutters on June 15th. After an entire month the never finished and the entire roof is defective including the gutters. I've had other roofing companies come to look at it and all have said it all need to be redone. I gave them $9500 to start and still owed $5,000 when I told him that nothing was done properly and needs to be fixed before I pay they stopped responding to all communication. All gutters leak as well.

    Prime Sealcoating and Roofing is NOT a BBB Accredited Business.

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