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Business Profile

Bookbinding

Grimm Book Bindery, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromPeter L

    Date: 05/17/2023

    1 star

    Peter L

    Date: 05/17/2023

    I had sent them an old book to be rebound that had extensive comments in pencil on the flyleaf that were of historical importance and although I specifically ask that this be kept, they ripped it out and replaced it with glaring white flyleaves that did not match the book. This was an expensive project that took a very long time and turned out very badly.

    Grimm Book Bindery, Inc.

    Date: 09/14/2024

    We do not remove any pages from books unless asked. The page with the pencil markings was still left in the book (seen when the book was sent back, we have photos and can tell from the construction of the book & old book stains that nothing was removed). It's the reason that people send books to us, to keep old markings. The customer approved the order write up where we indicated that we would use "off white" endsheets. Because the "off white" was lighter than the very old pages in the book, it did look very bright in contrast to the original pages (which were aged and yellowed). We sent the customer a pre-paid label to ship his book back at our expense. We then special ordered some paper that matched his pages more closely and replaced the off white endsheets with the new dark colored paper. We then, shipped the book back (all at our expense).

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