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Business Profile

Construction

DMIConstruction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/25/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **************** never finished the job. They put up siding I provided, left nails, pieces of metal all over the ground and never cleaned up. They never reattached gutters, electrical outlets, or anything that was removed. They installed windows in my home leaving drywall dust and pieces all over my house. They installed unstained wood and said staining isnt included. They installed a deck that was to be maintenance free but the only maintenance free composite boards were on the deck floor. They are now threatening me with legal action with out finishing.

    Business Response

    Date: 01/15/2025

    We did not refuse to finish we were 99 percent done and willing to handle any and all problems but were told they wanted to end the contract prematurely I complied offered a heavy discount negotiated and then had my number blocked. Any and all products and services were discussed beforehand and were only brought up as a problem at the very end. Extremely disheartening that somebody would try and discredit a company especially a small family ran one like mine. To put it simply the job was almost finished and a resolution could have been found but the other party was unwilling, like i said very disheartening

DMIConstruction is NOT a BBB Accredited Business.

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