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Business Profile

Pest Control Services

Batzner Pest Control

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Reviews

Customer Review Ratings

1.75

Average of 16 Customer Reviews

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Review Details

  • Thea L

    Date: 04/28/2023

    Great service! I called with a pest issue and within the next business day someone was out to help. The customer service team is friendly and I've never had a billing issue. The techs are knowledgeable and helpful.

  • Devon N

    Date: 04/19/2023

    Devon N

    Date: 04/19/2023

    We scheduled a routine spraying in the summer of 2021. The tech came and performed the service. We paid that day as the invoice stated COD (cash on delivery). In March of 2023, we started receiving phone calls and letters from a collections agency. I called Batzner and after several days someone called to say it appeared that payment was not received. Its disappointing, to say the least, that no one from Batzner contacted us in the days, weeks, months or year following the service to ask whether we paid the tech. Furthermore, no invoice was sent because again, per their policy, payment is due at the time of service. Rather than wait more than 18 months and pass it along to collections, they should question their tech.

    Batzner Pest Control

    Date: 04/28/2023

    Please accept my sincere apology for this error. There were errors made when we updated our system last year in payments being carried over to the new system. I apologize for the inconvenience and trouble this caused for you. This has been resolved on your account.

  • Rick H

    Date: 10/26/2022

    I have been a Batzner customer for more than 15yrs. I’ve found them to be helpful and responsive in helping me control pest problems at my home. I don’t see myself having any other service for my pest control needs.

  • Meg

    Date: 10/25/2022

    Great Service!! Everyone I've talked to in Customer Service was very nice and accommodating. They did an awesome job with my pest problem and even scheduled a follow up appointment right away. I would recommend their service for all my pest problems in the future.

  • Sandra J W

    Date: 10/21/2022

    Sandra J W

    Date: 10/21/2022

    I had to pay regular monthly payments prior to monthly services. My credit card payment was deducted 5/16, 6/15, 7/15, 8/15 & 9/15. No one ever came out to spray for my wasp situation! Phone calls not returned!!!

    Batzner Pest Control

    Date: 10/25/2022

    Called and left a message and sent an email concerning issues. I have also scheduled a service for *****.

  • Nicole B

    Date: 10/17/2022

    Nicole B

    Date: 10/17/2022

    Paid $300 and scheduled an appointment. Waited 5 hours no one showed. Rescheduled. Waited another 5 hours no one showed. Tried to get a refund and no one will call me back. Horrible customer service.

    Batzner Pest Control

    Date: 10/25/2022

    I tried to reach ****** by phone. There was no answer or way to leave a message. I emailed her, apologized for the inconvenience, and requested a full refund from corporate be mailed to her.

Batzner Pest Control is NOT a BBB Accredited Business.

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