We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Asphalt

PLM Paving and Concrete
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • David A

    Date: 12/29/2023

    David A

    Date: 12/29/2023

    In early 2023 our company spoke with somebody from PLM who promoted their services. We told them that we planned a late-2023 or early-2024 driveway and parking lot replacement. Shortly after that conversation, we were added to an email subscription list by PLM. Every month we received promotional emails. PLM seemed very interested in our job. On September 11 2023 we said "Come give us a quote." We received a reply from "Kim" confirming our request for a quote, and they indicated that "Tom" was assigned to our project. Then, crickets chirp. Nobody returned contact for five weeks. On October 13 2023 we again said "Come give us a quote" and "Tom" appeared on the same day. He did not recognize my individual name or our company name. No measurements taken. No notes taken. He conducted only a visual inspection of the location, and left. It is now December 29 2023. We never received a quote. In fact we have never heard back from "Tom" or "Kim" at all, and see that PLM no longer sends us promotional emails. One must assume that they are no longer interested in our job. Communication needs to greatly improve.

    David A

    Date: 02/27/2024

    In early 2023 we spoke with somebody from *** who promoted their services. We told them that we planned a late-2023 or early-**** driveway and parking lot replacement. Shortly after that conversation, we were added to an email subscription list by ***. The addition to the list was their idea. We did not request it. Every month we received promotional emails. *** seemed very interested in our job. On September 11 2023 we said "Come give us a quote." We received a reply from "***" confirming our request for a quote, and they indicated that "***" was assigned to our project. Then, crickets chirp. Nobody returned contact for five weeks. On October 13 2023 we again said "Come give us a quote" and "***" appeared on the same day. He did not recognize my individual name. No measurements taken. No notes taken. He conducted only a visual inspection of the location, and left. It is now December 29 2023. We never received the quote. In fact we have never heard back from "***" or "***" at all. One must assume that they are no longer interested in our job. It is now February 23rd. Over 4 months later and the company sends another advertisement but has never followed up on the original quote. We immediately ask for an explanation and, again, no response. No responses to communications? No follow-up by sales? Continued spam emails? We would never trust them to keep their word on a job, if they can't manage these simple things.

    PLM Paving and Concrete

    Date: 02/29/2024

    2/29/2024 On Monday, February 26th, ************** responded to one of our emails that was sent out. ************** then informed us of the situation that occurred in Fall of 2023 with a bid not being submitted to him. *** needed to get information together to find out what had transpired. We decided not to respond immediately so we could investigate on our end. On Tuesday, February 27, 2024, ************** posted a review of the incident. *** does agree that ************** was not provided with a quote for his property. This action was not intentional. PLMs sales person *** has made contact with ************** along with PLMs President **** to try and rectify this situation. ************** has politely declined our offers for further discussion. This occurrence is rare for *** and we have apologized to ************** for the inconvenience.

PLM Paving and Concrete is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.