Reviews

Review Details

• Review fromMichelle J.

  Date: 03/16/2025

  1 star
  Two years ago, we bought a vacuum from a solicitor selling the **** vacuum. The solicitor that sold us the vacuum said it would be $3000 for the vacuum, a month later we received our first bill and our total loan was for $4500. My husband and I didn’t do anything about the extra $1500 we let it go, but when we were late on a couple of payments, they were charging multiple late fees $15 late fee, $90 late fees and they were also destroying my credit. We caught up last year and didn’t owe any past due payments. We get our bill for March payment and our bill says we owe two months. On the bill, it doesn’t say anywhere on there why we owe two months. It shows all of our payments we’ve been making for the last five months. Back in October. I made two payments to catch up so we wouldn’t be late again. And now they’re adding more fees to our bill and not showing why the fee is there. This company is horrible and they love to extort and take advantage of customers. Something needs to be done so This company doesn’t take advantage of any more people. I plan on contacting the feral trade commission next and if I need to get the *** involved, I will. There needs to be a class action lawsuit against this business.

• Review fromCarmen C

  Date: 08/07/2024

  1 star
  Due to someone passing, I no longer have income. I've reached out to the company to return what I was purchasing, which I've only had a month. And cancel my contract because I'm unable to pay for this with out an income. The company emailed me back and didn't seem to care any at all, and basically threatened me stating if I couldn't pay for it they will be reporting me negatively to all credit bureau. I can't control the fact that someone DIED, and I loss that income. I tried doing the right thing and return what I was borrowing. They also stated they emailed me a copy of the contract and I should have read it. I've never received a copy. And the person who was at my HOME selling me this product stated I'd receive copy's in the MAIL that also never happened.I hope nothing horrible ever happens to the founder, or any employees in this copay. You reap what you sow.

• Review fromJesse T

  Date: 12/15/2023

  1 star

  Jesse T

  Date: 12/15/2023

  Honestly the worst this business needs to be shut down how they take advantage of people and they don't do what they say when they tell u they will work with ya on your account

  Belmont Finance, LLC

  Date: 12/29/2023

  We spoke with this customer in July of this year. At that time, they were offered a program to help them with their account. The program was accepted by them, and we have had no further issues raised by the consumer until now. We would be happy to discuss the account at length, and can be reached at **************.

• Review fromJennifer S

  Date: 11/28/2023

  2 stars

  Jennifer S

  Date: 11/28/2023

  No problems until their update on the 20th of November. Now I can't log in, reach anyone by phone, nor will it let me change password. I hope that my payment that will be late doesn't ruin my credit score. Been paying early for over two years and am almost paid off and this happens with no way to reach them.

  Belmont Finance, LLC

  Date: 11/29/2023

  We were contacted by the customer and resolved the issues they addressed in their review.

• Review fromAlan H

  Date: 10/14/2023

  1 star

  Alan H

  Date: 10/14/2023

  Nightmare! Between 03/21-07/21 Belmont reported late payments although the we paid bi-weekly. I contacted them and also disputed with no success. We called Belmont back and asked for the pay off amount so that we could be done with them. They gave us the amount, we paid and closed the account in in July 2021. We recieved a letter from them confirming that the account was PAID IN FULL/closed. Not only did they CONTINUE to report it late for the following months, after it was closed.. They also charged the account off and reported it as "charged off/ settled for less". I have spent a year trying to get belmont to fix this. I recently spoke with Manny at their collections office (McNeil & myers). He told me that the pay off amount they originally gave me was "incorrect" and that I still owed them $216 more. Belmont said if I was willing to pay this "remaining" amount they would submit an "AUD" with the credit bureaus to fix the incorrect charge off/settlement they were reporting. We did not believe we owed this and it was their fault for giving us the "wrong pay off amount". But we are in the process of buying a home & the incorrect credit reporting was hurting our score so we decided to pay it as a quick fix. I even received an email confirming they would fix it upon payment. We paid the $216 and I got a notification today that belmont made changes to our report. Belmont did not change the late payments. They removed the charge offs for Sept & October and replaced it with a 120+ late payment (the account was paid off and closed in JULY!) This caused our score to drop 17 points! Disqualifying us for our mortgage program. After reading the reviews on this company it seems like belmont is known for giving "incorrect pay off amounts". We plan to sue Belmont for violating FCRA requirements for accurate reporting and instead, knowingly and carelessly reporting false information that has negatively effected our lives and our ability to pursue credit with another company.

  Belmont Finance, LLC

  Date: 10/18/2023

  We have submitted an AUD to update due to misinformation provided by the third party collector. Please contact us at ************** if this does not resolve the issues.

• Review fromGwen T

  Date: 08/21/2023

  1 star

  Gwen T

  Date: 08/21/2023

  Predatory Lenders!!! Belmont Finance is partners with New England Air Solutions. The two companies blame each other for their indiscretions and non-disclosures. They sell the product on a deferred basis without disclosing that the interests and penalties accrue during the deferral. The only reason I discovered this deceit was I tried paying off the purchase after six months and was refused by a Belmont representative. Then, I contacted New England Air Solutions to rectify the issue, and they never returned my calls. The only way I could get the attention of Belmont was to stop paying the monthly payment after six months. Two months later, Belmont starts collection actions, and calls none stop. Calls four to five times daily, texting and emailing. Finally, I took a call that was being recorded after they lied and reported to the credit bureaus that I had a balance that was never paid since the original credit was established. My credit dropped 47 points. I told the rep on the recorded call they would not get payment until they rectified my credit and account. Initially, I called to get a payoff balance but was refused. What a scam. I am sure they were expecting the finance fees these the refusal of a payoff.

  Belmont Finance, LLC

  Date: 08/29/2023

  Belmont Finance, LLC, is not partnered with any other business. The terms of this loan were verified with the consumer at the inception of the loan. Our loans have no pre-payment penalties, and the consumer may choose to pay the loan in full at any time. Our call logs do not correlate with the consumer's claim of non-stop calls. We report accurate information to the credit bureaus on the last day of each month.

• Review fromChris A

  Date: 03/06/2023

  1 star

  Chris A

  Date: 03/06/2023

  Paid my account off with their 3rd party company. They are still saying I owe money when I have the satisfaction of account letter, keeps tanking my credit with “missed payments” when I’ve already paid the account off. Will never recommend this company.

  Belmont Finance, LLC

  Date: 03/07/2023

  Our account information was correct as of the last reporting date. Please contact ************** to discuss this account.

• Review fromJohn L

  Date: 08/02/2022

  1 star
  I was referred to Belmont Finance to purchase a Rainbow Purifying system. With this program, you have so many months interest free and the final payment is due. All was good up until the time I was trying to pay off my final balance. In April of 2022 I asked for a final pay off amount. I was given the amount and paid it shortly after the phone call. I was then still charged my monthly payment in May and June. When I called to correct the situation, the representative said that I would be given a refund and my account would be closed. A few weeks later I noticed that I was never refunded for June and was also charged my monthly payment for July. When I called to correct the issue again, this time I was told that my final pay off amount was not received on time, even though I paid it directly after ending the phone call back in April. After I explained this to the representative, they agreed to refund the June and July payments and officially close my account. I was told 10 business days and my refund should be back. I even sent an email to express my complaints directly to the company regarding this issue and had NO response. On day 13 called back again and was told that the 10 business days was not true and that my refund could take up to 6 weeks to be returned. I was finally issued a refund for June and July and shortly after received a notice that my account was officially closed 4 months after paying off my account. I would never use and/or recommend this establishment to anyone in the need of financing. There are so many other banking opportunities with reliable customer service and promptness when dealing with customer accounts. If I wouldn't have noticed them still taking money from my account, I don't think they would have ever issued me a refund for my extra payments. DO NOT USE THIS COMPANY!!!