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Business Profile

Driving Lessons

American Professional Driving School, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Driving Lessons.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/15/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $350 for my drivers ** and the driving school was unable to finish the service. i had class push** back weeks due to the fact that i wasnt able to get my license in December. i was able to complete 4 out of the 6 classes with the last two appointments when I should up to the school and stood outside for an hour and half because no one was there. i call** about 15 and no response was given. my mother and i call**, email**, and show** up for 2 weeks and no one respond** to us. i continu** to call to ask for a refund and no one respond** to my voicemails. i call** the drivers school to demand a refund and i was hung up on and my number was block** by the owner cause she didnt like my tone. she blam** my mother and i for her unprofessionalism saying that we should have just come inside. how could we if the door are clos** and lights are off. come to find out that my instructor actually had covid so that was the reason for my cancell** classes, how would i know that if i was never contact** and let know of the change in plans?? the owner continu** to blame me for her mistakes and all i ask** for a refund for her being unable to complete my service

American Professional Driving School, LLC is NOT a BBB Accredited Business.

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