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Business Profile

Sausages

Johnson's Sausage Shoppe & Catering

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sausages.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/18/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We took our venison meat to them on 1/22/22 after deciding to try some place new. We were required to put half the money down - $105.00. We asked when our hot sticks would be ready and they really couldn't say, maybe a few months but they weren't committing. It is now August 17 and after calling numerous times, they still will not give us an answer. Each time they mentioned having difficulty getting casings and they told us they were getting to our order number. Twice they were in the same number range when we called. My husband called today and they said they would get back to him in an hour. NO call, he called back and was told the SAME thing about casings and they are getting to our order number. After thinking about it, and realizing it was now 7 months, he called back and said he wanted his money back. They said they were getting to us and would call. There is never any sort of apology and they are not friendly when dealing with them. We decided to contact you because we honestly do not think we are going to see our money or or venison any time soon and before long it will be hunting season again. We took our other half of our venison to another sausage kitchen and received it in 3 months.

    Business Response

    Date: 11/03/2022

    Business states that the consumer has received the remainder of their order. 

Johnson's Sausage Shoppe & Catering is NOT a BBB Accredited Business.

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