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Business Profile

Food Manufacturers

Johnsonville Sausage, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Food Manufacturers.

Complaints

This profile includes complaints for Johnsonville Sausage, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Johnsonville Sausage, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/03/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I want the company to stop emailing me. I did not like the email and have no further business with them. I do not want any form of contact from this company.

      Business Response

      Date: 09/04/2024

      We are sorry to hear about your latest experience with our retailer not providing a "Best By" date on our Fresh Brat packaging. We have noted your request to cease communication and will no longer reach out for contact. Thank you!

    • Initial Complaint

      Date:02/21/2023

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased frozen sausages and they was in the freezer and never opened or anything they have mold on it

      Business Response

      Date: 02/23/2023

      ********,

      We are sorry to here that there was a problem with our product.  We are more than happy to mail you a refund.

      We will be sending a refund check $6.00.  The check could take up to 10 business days to process.

      If you have any issues in the future please reach out to us directly at ************.  Our members will be more than happy to help you.

      Thank you,

      ***************************

      Customer Answer

      Date: 02/23/2023

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Regards,

      *****************************

    Johnsonville Sausage, LLC is NOT a BBB Accredited Business.

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