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Business Profile

Estate Liquidators

Bennett & Roelofs Estate Service LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Estate Liquidators.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:05/24/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ID# ******** - Againt Bennett and ****** Estate Service LLC. ************** at BBB,It's been 30 days and I am again seeking your help with this. *****, stated three times in our previous correspondence with your company, that he WOULD be sending the check to me for the 2nd installment of payment for my Dad's Estate sale that he handled. Of course, the check has never been received. On 4/29/2024, he asked me if I had a Venmo account and I stated no. Told him to just send it as a check like he previously did for our first payment. Again, never happened. He has my address, *****************************************. We feel we have been more than patient in trying to acquire the money that is due to my father's Estate. We have been unable to finalize my father's estate, because of his lack of cooperation. Please, please see if you can assist us. You should also, review his rating on the BBB and downgrade him and his business. Thanking you in advance for your follow-up with ID#********. ********************* *******************

    Business Response

    Date: 06/03/2024

    Please choose a date and time to meet and I will hand off a check for balance owed. Ive made this clear previously with no response 

    ***** Bennett 

    Customer Answer

    Date: 06/03/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

    [Please type your response here.]

    Regards,

    *********************

    ******, 

    Please tell *********************** that I will NOT be setting up a meeting place with him to receive the 2nd payment that he stated over a month ago is due. This is not necessary. He can send the check due in the amount $1,450.00 to me Priorty Mail to my address ***********************************************. That is how our first payment came and if he would indeed send the 2nd payment, the same way, we would have already had it.

    I will give him 5 days from today, to get the payment to us by Priorty Mail. 

    Thank you ****** for your assistance with this.

    **** DeWitt 

     

     

     

     

     

     

Bennett & Roelofs Estate Service LLC is NOT a BBB Accredited Business.

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