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Average of 12 Customer Reviews
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Review fromBradley P.
Date: 03/21/2023
1 starBradley P.
Date: 03/21/2023
I ordered oil from Amsoil, then they contacted me because they had a duplicate account with same name. My name is Bradley P**** in Michigan, other customer is Bradley P**** Arizona. They said they fixed issue and apologized. I ordered more oil, now they have suspended me because they say I am selling oil on line in Arizona. Customer service doesn’t listen, doesn’t even bother to check payment history on order that was shipped to Arizona. You can see how innocent people go to the electric chair when they are innocent. I work for a International Truck in Detroit and will relate my experiences with this company. I regret all the money I have spent with them. **** *****
Amsoil
Date: 03/22/2023
We apologize for a very unusual and unfortunate issue that occurred with ********* account. We have taken corrective action to eliminate this confusion and prevent similar issues in the future. We have restored and renewed ********* account for another year. We have also offered a complimentary oil change to help offset some of the inconvenience that ******* has experienced. We hope this resolves this issue and prevents similar issues in the future.Bradley P.
Date: 03/22/2023
*** at Amsoil corrected the issue and I will continue to do business with them. 100% satisfiedReview fromLindsay L.
Date: 12/01/2022
1 starLindsay L.
Date: 12/01/2022
I ordered from Amsoil yesterday and was charged the full amount of $136.05, which shows as pending in checking. I look today (next day) that $99.88 was pending in my checking account. I called and was advised it was because some items are coming from a different warehouse and the total will come off the next day and I will get another charge of $36.17 to equal the total amount. I don't think it's right to charge me almost double, even if it is pending, before taking the full amount off. My checking is not even close to be overdrawn, but what if this happens to someone else and overdraws their account. There should be a better system to handle these kinds of situations. I think it is very, very poor on Amsoil's part.Amsoil
Date: 04/23/2024
I agree with your comments and experience. We are trying diligently to change this experience and change the overall design.
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