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Business Profile

Web Design

Kahoodigitals.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Web Design.

This business has 1 alert

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/05/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had paid this company for a website and theyre holding it hostage until I pay them more money however I paid in full.

  • Initial Complaint

    Date:08/19/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I put out an ad, I needed someone to maintain my website I already had. A few companies got back to me I spoke with **** from Kahoodigitals and he was so nice and was willing to do payments I was so happy i dont have a lot of money. they switched the person I was working with which was weird I should have known right there . they started talking to me about a website I told them I already had one but they wanted to start from the beginning so I thought this was included since I was very clear on what I needed. I shouldn't have assumed. So they already knew I didn't have much money I was doing Payments and I told them there was no time frame it's whenever I can do it and **** said ok. the new guy kept pressing me for money and i was getting upset I didn't have $650 for a logo and website. not only did it *********** months for a website and yes I did change my mind a few times I didn't like the website so i gave them things to fix. I've made 3 websites and it took me less then 3 hours to do it how i wanted it and it took a professional company 6 months. I needed them to maintain my website because I am so busy I didn't have time to do it they called me everyday ,texted,emailed,waited to do anything until I got back to them it was ridiculous I didn't have time to talk.I asked for a refund 4 months ago before any work was done.they said no. I was furious,now I am stuck with a website I didn't need they won't even give me the information to log in it's not even done they have some woman's picture as the owner they were not supposed to publish it until these things were fixed then he would not take it down when I asked I had to go in and change my domain. I was very embarrassed. They won't give me my information to log in my own site.I paid $650 and I have nothing but a logo. I just messaged them again I've called emailed and no answer. please help I lost my mom and sister to ***** and now this I can't take anymore I want my money back please I never treat people this way

  • Initial Complaint

    Date:08/06/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company calls all hours of the day to get you to spend money on products that dont work and have so many issues I spent money on a website that has not been working they lie and steal and is very unprofessional I would like my money back in form they are scammers

  • Initial Complaint

    Date:06/28/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In the fall of 2021 I contracted with Kahoo Digitals to build and deliver a website for SAFE TRIP MOTOR CLUB. I paid one half and then in full in 30 days more than $3000 with ******************* (fictious name) Then the work was assigned to ******************* (fictious name), I asked ***** on numerous attempts to provide a receipt for the monies paid and a copy of the signed contract which he never provided. The project schedule was not met and went several months longer than promised. Then, almost monthly ***** required more money which I paid and can verify this via my bank account statements. I requested many items from them for about 11 months such as the testing program used and the source code as well as the artwork. Finally after many apologizes and excuses I still don't have them. I submitted various lists of unfinished or un provided items and each time I was promised resolution. I was promised these items by ***** ****** *** and ******** but they never provided them. Again and again they have asked me for more money, the last request was for me to pay for the source code and testing plan. Now they will not accept my phone calls.

Kahoodigitals.com is NOT a BBB Accredited Business.

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