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Business Profile

Construction

Triple B Construction Group LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/28/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received an estimate for interior remodeling work on 8/23/22. The project was discussed via phone call and text over the course of the next few months as I awaited a start date from *************************. He stated via text that all interior work should take 5-7 days from start to finish. I signed a contract on 11/08/22 the day the interior work began. The total amount of the contract was for $4510. On 11/09/22, I gave ************************* a check for a down payment of $2250. I requested that all interior work be completed by 11/18/22, and that was agreed upon via text as no problem and more time allowed than the 5-7 days promised. The last time employees or subcontractors of Triple B Construction LLC were at my home doing work was 11/19/22. As of 11/19/22, the only work finished in the contract was the drywall repairs. When I hired *************************, I emphasized the importance of having a contractor manage the project from start to finish and keeping everything on schedule. Since then, I have reached out via phone and text multiple times and have not received any response or acknowledgement. I have saved record of all texts and emails if needed. A remodeling contractor typically charges a 10-20% fee to manage a remodeling projects, as cited in the Home Advisor link below. ********************************************************************************** paid ************************* of Triple B Construction LLC to contract the whole project. Not only was the project not managed, but I have now lost valuable time that could have been spent sourcing someone to complete the work. I think it is more than fair to receive 20% back of the $2250. Furthermore, we paid $2250 down and only $2210 worth of work was completed. The total amount of refund I am seeking amounts to $490.

Triple B Construction Group LLC is NOT a BBB Accredited Business.

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