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Business Profile

Smoke Alarm Systems

Action Fire & Alarm, Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Action Fire & Alarm, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Action Fire & Alarm, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Dana P

      Date: 07/18/2023

      Dana P

      Date: 07/18/2023

      Horrible customer service - One of the Reps literally yelled when my company called to simply ask for status update to a service request. The Tech was out sick the did initial review and when we called to follow up it took being transferred 4 times just to get the third Rep (a male) yell at our Staff for simply requesting a status update. He suggested that we wait until the Tech who came out to get better and return back to work and assist us vs having someone else assist us. The level of unprofessional at this company is horrifying - I recommend any business owner looking to for services here to run, don't walk. Unprofessional customer service.

      Action Fire & Alarm, Inc.

      Date: 07/24/2023

      **** (or is it *****?), the information that you wrote in this review are flat-out lies. You called our company looking for an update on a quote from 3 days prior, but you didn't know the sales reps name who came and looked at your property. You were not tranferred 4 times, you were NOT yelled at. The person that you spoke with was me, the owner of the business. Yes, I said was that you are being a little bit inconsiderate since you were screaming to me about our sales rep being out ill for the last 2 days.YOU are unprofessional and quite aggressive. I question your ability to run a business, let alone care for others at that business. Your facility was dirty and we, quite honestly, want nothing to do with your business. Good luck finding quality contractors with the way to treat people.ACTION FIRE & ALARM, INC.

    Action Fire & Alarm, Inc. is NOT a BBB Accredited Business.

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