Reviews

Review Details

• Review fromNorm M

  Date: 01/18/2023

  5 stars
  About 5 years ago, we had all of our windows and a patio door replaced by Renewal by Anderson and have been very pleased with the durability and appearance (we chose their composite material because snow that stuck and mounded up had rotted the previous wooden windows). About 2 weeks ago, I called because a few handles on our “crank” windows needed an adjustment and we saw wear on our patio screen door where hands reach for the handle. The service man who came a few days later was very pleasant and quickly adjusted the window handles. He said “screens are only warranted for 90 days, but let me call the office and see if I can get permission to do a rescreening.” They granted permission and today he installed our rescreened patio door in perfect condition. At a time when courtesy seems to be lacking and companies more and more often use “the fine print” to avoid providing service, this was an excellent example of what they and their service people can do to stand behind their product. I would recommend Renewal By Anderson of Waukesha and the service man who took care of us in a heartbeat.

• Review fromCheryl K

  Date: 01/16/2023

  5 stars
  Mason and Trevor were a great team, very professional and informative .

• Review fromDeb P

  Date: 01/10/2023

  5 stars
  Ryan and Rylee were very professional and friendly. They did an awesome job installing my windows for Windows by Anderson *** *

• Review fromRick P

  Date: 01/08/2023

  5 stars
  The two people installing the windows were efficient, friendly, and very thorough. Cheyenne and Ethan kept us informed of what was going on and how to remedy some of the minor issues that surfaced. We would strongly recommend renewal by Andersen for your replacement windows.

• Review fromBrad W

  Date: 01/05/2023

  5 stars
  Mason, Trevor, Josh and Gerry were at our house for two days installing casement windows, patio doors, and a storm door. They were prompt, professional, skilled, hardworking, and courteous. We could not have asked for a better group of guys. We are very happy with our new windows and doors!

• Review fromSusan K

  Date: 12/22/2022

  5 stars
  ****** and ********* arrived promptly to install our new patio door and window and completed the job as scheduled. They explained the installation process and worked very professionally. They were friendly and considerate of our home and property. Installation looks great! We plan to purchase ******** products in the future and would be extremely happy to have them as installers. Hopefully they wont need to brave the freezing cold temperatures during our next project,. However, never complained about the cold and slippery conditions.

• Review fromMargaret P

  Date: 12/21/2022

  5 stars
  These windows are a game changer! Our house is much warmer, quieter and lovelier. Thank you to **** and his son, ************ for a quick and perfect installation. So glad we went with Renewal by Andersen.

• Review fromTracy H

  Date: 12/17/2022

  1 star
  We were very disappointed with our experience with Renewal by Andersen. What was promised as a 2 day installation turned into 2 weeks. We had several different people trying to do the work. The cladding on one of our windows bows. On another window, the cladding fell off. This was repaired but in the process of caulking the window, caulk fell on our flat roof and was not cleaned up. In addition to this, the screen to that window wasn't installed correctly. When we called to discuss scheduling and workmanship issues, our calls were not returned by our customer service representative. The project manager did come on the second day and fixed some errors, including adding missing locking clips on two of our installed windows, which we appreciate.

• Review fromJudy S

  Date: 12/08/2022

  5 stars
  Ryan C. and Rylee installed a large upstairs window in not the best weather conditions. The new window looks great inside and out. Very pleased with their professionalism and neatness. I’d definitely recommend Renewal.

• Review fromGee E

  Date: 12/01/2022

  5 stars
  Brandon and Josh did a great job in installing awning windows for us. They made sure to keep the working area clean. They were on time, professional and efficient with time. Highly recommend.