Reviews

This profile includes reviews for Patriot Properties's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Patriot Properties

  204 Moravian Valley Rd Ste G Waunakee, WI 53597-2514

  
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  Patriot Properties

  201 3rd Ave Monroe, WI 53566-3701

  
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  Patriot Properties

  105 E Veterans St Tomah, WI 54660-3102

  

Review Details

• Review fromEllie K

  Date: 07/08/2025

  1 star
  If any company deserves the name patriot, its NOT this one. Youd think theyd have empathy for tenants let alone an employee. We reached out on April 4th of this year about our door leaking, they said they would take a look and then nothing. In May, the kitchen flooded from the front door. After waiting 5 hours, maintenance finally showed up and then promised sand bags. We didnt get the sand bags for a couple days, and soon after quickcrete was poured in the rain. Our door was cemented shut now too. A couple weeks ago, our entire apartment flooded, through the still cemented shut door, some spots with an inch of water. They ended up caulking the door shut a few hours after. We had to get rid of our furniture due to water damage and mold, as well as find somewhere to go with our dog and cat at 10:30 at night. A couple days later they offered us another apartment, then never followed up. We now know that apartment has bed bugs or roaches of some sort, so good thing we got out of there. The apartment smelled horrible with mold before we got what was left of our stuff out. Our renters insurance agent told us, it is patriot properties job to cover our losses as it was due to negligence, they refused. So I went to the news because I know I am not the only person this has happened to. Then they proceeded to fire my fiance directly after the news reporter reached out to them, and claimed it was due to breaking their nda. After talking to lawyers we know its clear that wasnt the case. My advice, pay the extra few hundred dollars at another property not managed by them, you get what you pay for.********************************************************************************************************************************

• Review fromKelly G

  Date: 06/16/2025

  1 star

  Kelly G

  Date: 06/16/2025

  This is the WORST property management company ever. I was shown the apartment by the owner Cody ******* and he was super nice and I was excited to apply. They told me to look at the portal to see my results of my application. The information was NOT MINE and it was awful.. The person on the phone said he was sorry I got the wrong letter.? What is going on here? It's really too bad but they are awful. I tried to message Cody because as the woof the property i think he should be aware of how awful his property management is. He was in a news article talking about how excited he was to bring more renting options in Madison which is a great idea but it's a shame he chose this company for his property management company.
  

  Patriot Properties

  Date: 06/20/2025

  Thank you for sharing your feedback. We're very sorry to hear about your experience during the application process and the confusion that occurred. This is certainly not the experience we aim to provide, and we understand how concerning it must have been to receive incorrect information.
  The issue you described appears to have been the result of an isolated error, and we sincerely apologize for the mix-up. We take matters related to applicant data and communication very seriously, and our team is actively reviewing procedures to ensure this does not happen again.
  We understand your disappointment and appreciate your feedback regarding the overall experience. Our goal is to offer responsive and professional service to all prospective residents, and we regret that we fell short in this instance.
  If you're open to discussing the matter further or allowing us the opportunity to make things right, please feel free to reach out to our office.

• Review fromJenny M

  Date: 11/01/2024

  1 star

  Jenny M

  Date: 11/01/2024

  I have now lived at Patriot Properties for 2 months. I was living there for a week, and someone put a package in my apartment without notifying. when I called about my frustrations about someone in my apartment, she stated she will notate my account. ARE YOU SERIOUS!?! When I looked at the apartment initially, I saw a in the security camera in the hall by the elevator. I thought, that makes me feel better knowing I have a security camera in the hallway. BUT NO, it's just a decoy. Needless to say, no one called me about what had happened. I explained to the woman on the other end of the line that it states in the lease agreement; property management MUST give 24hr notice prior to going into someone's apartment. I then asked for her to have a property manager contact me, she stated she will forward it over. Well, guess what, I never received a call back. Recently, Oct. 11th through Oct 16th the whole building went without hot water because they were going through third-party vendor. I believe there is a Wisconsin state law that tenants are not allowed to go without hot water for more than 24hrs. Not to mention, I went to pay my full rent payment; I logged on Patriot Properties website, and it states I owe $13.86 for gas. From what I can see throughout my apartment, it's all electric, which I paid. I called **************, the representative stated I do have a gas meter, and I was charged last month for the amount I stated above. I looked at my lease and on page 16 it states I will be responsible for electric/gas; however, I was never told when I moved in. I was just told to have the electric set up in my name. Now through all of this, I had to purchase a camera for my apartment. I still do not know who was in my apartment. For all I know it could have been one of the previous tenants because I only received one key when I moved in. Other places I lived, I've always received two keys. This property management deserves ZERO STARS.
  

  Patriot Properties

  Date: 11/04/2024

  Thank you for taking the time to share your experiences at Patriot Properties. We genuinely appreciate your feedback, and Im sorry to hear about the issues youve encountered during your time here.I understand how concerning it must be to have someone enter your apartment without notice. Our policy is to provide tenants with a minimum 12-hour notice before entering an apartment. I will make sure to address this with our management team to prevent similar situations in the future.I also regret the inconvenience caused by the hot water situation and any confusion around your utility charges. We strive to provide clear information about utilities and lease agreements, and I will ensure that our team reviews how we communicate these details to new tenants.Thank you again for your feedback. We value our residents and are committed to improving our service.

• Review fromMarissa G

  Date: 04/09/2024

  1 star

  Marissa G

  Date: 04/09/2024

  This rental company is terrible. They do not follow procedures and policy for their lease. I received a five day lease violation about trash that was reported from a neighbor child and there was no proof or pictures to this violation when i contacted the property manager they told me dont worry about it. I said i wanted it removed there was no reason for the violation that i had no trash outside there was over five units that had household couches chairs and other trash outside yet the management did not want to hear it. Then i ended up moving i lived in a housing voucher unit and had to wait four months to get into my mailbox and buy the key and lock for forty dollars to get my mail because management did not provide a key now they are threatening me telling me they are going to charge me for the key and lock if i so not return the key. This company is outrageous and i really dont know how they get away with treating people and families this way.
  

  Patriot Properties

  Date: 04/10/2024

  While we appreciate the feedback given, our team has been in contact with you to resolve the key issue and there was no charges to your account. As for lease violations issued, our team works with the community and staff to ensure all tenants are following the lease and community guidelines. If any person is not in compliance with lease terms, a lease violation notice is issued. It is our policy not to disclose any names or information to tenants on who or how the information is received in regards to possible lease violations. Patriot did ask you to vacate the property, with all legal notices, due to lease violations brought to us by ***********. While we understand asking tenant's to leave is difficult, we followed all laws and ordinances in accordance to the State of **.

• Review fromJohn J

  Date: 02/04/2024

  1 star

  John J

  Date: 02/04/2024

  I wish I could give less than 1 star. They purchased our property, made no improvements, and took away our parking spots. They don't care about the property, and have no manager or maintenance people stationed here. They purchased this building simply to add another property to their portfolio. They don't care about the people that live here. If you can avoid them, do it. They are wannabe slumlords.
  

  Patriot Properties

  Date: 02/05/2024

  Thank you so much for reaching out to Patriot Properties. The company itself does not own any properties and is strictly involved with property management only. We understand that not having an onsite manager can be a big transition, but we promise our office is available during business hours for any additional questions or concerns that arise. After investigating, we are unsure of the property you are with and highly encourage you to contact our office with your questions and concerns regarding parking on the property. Our team follows all lease guidelines when transitioning management to maintain current expectations. We hope to hear from you soon and thank you again for reaching out.

• Review fromSainath S

  Date: 09/29/2023

  1 star

  Sainath S

  Date: 09/29/2023

  Zero stars. The worst of the worst of the worst property managers I have ever dealt with in my 23 years of living in *******, **. To have someone pick up a phone at their office was a challenge, but their response to needed property repairs was ridiculously delayed or non-existent. If you asked why after a month of notice they still hadn't done anything, you got the angry retort from their office staff that they had many properties to take care of. You are treated like you are a dot among their many dots of rental dollars-- nothing humane here. If you have a choice, please do not ever go with these incompetent and uncaring folks.
  

  Patriot Properties

  Date: 10/01/2023

  We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Our team strives to process work orders submitted as quickly as possible and sometimes the timeline can be longer than expected. Thank you for your feedback which we will make sure is shared with our maintenance department.

• Review fromKira G

  Date: 02/01/2023

  1 star
  If I could give 0 stars I would. This company does not care about the people who live in their so called properties. Atleast not mine. One of the property managers came by one day looking around our building that they had taken over back in Nov 2022. I was outside when I was approached by a male manager (who did not give me his name) and told me that things need to be removed or he will remove them. Had a very unapproachable demeanor and yelled at me to remove my things from outside. We were not notified of any new rules, or changes in our lease and I told him that. He said "we don't have to notify you of anything ". I said "yes, you do. It's, for 1, a professional thing to do". He then said, "I don't think trailer trash like you has any room to argue". Such a disgusting company to allow such behavior in a property management company. They have NO respect for anyone who rents from them. And they constantly change things in our lease agreement which they can't do until it is time for renewal. Which I pray to the universe I don't have to do. I will never rent or invest in this ****** up ****** company.

• Review fromBrittany J

  Date: 12/15/2022

  1 star

  Brittany J

  Date: 12/15/2022

  When my security deposit was being refunded I received a text saying my utilities still had a balance. I told them they could deduct it. I just got a past due letter from my utility company in the mail stating they never received payment for this. This is now 2 months since I’ve left patriot properties and I am still having to deal with issues with them. Beyond this specific issue this company is awful to the tenants. The office people are rude, unknowledgeable and refuse to help. I wouldn’t recommend my worst enemy to rent from here
  
  
  
  
  
  

  Patriot Properties

  Date: 12/16/2022

  Hi ********, Thank you for calling our office and brining this to our attention. Upon further investigation it appears SP Utilities received the payment and applied it to the house meter, instead of to the outstanding unit balance. We have called them to confirm this is the case and they should be able to allocate the payment to your unit moving forward. We apologize for the inconvenience. *******************