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Business Profile

Auto Repairs

Budget Auto Repair & Performance

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/17/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my vehicle to the shop on May 29th to have head gaskets replaced and wheel bearing replaced. He agreed to do payments with me, I just had to buy the parts. Now he says he wants half down when its finished. I paid him $100 on June 7th toward the work hes done. Im still without a vehicle, having to pay other people to give me rides, which is leaving me broke. When I talked to him last, which was June 10th, he said he had it started after putting it back together, but then he tried to turn it over by hand later that day and it wouldnt make a full rotation. He said there was a small s**** or something in the cylinder. So he has done more damage to it than fixing it. Im still without a vehicle and have no way of getting a new one and dont have a lot of money to pay when its finished because I have been giving people gas money for rides. And my vehicle still isnt finished.

Budget Auto Repair & Performance is NOT a BBB Accredited Business.

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