Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

WaterStone Bank, established in 1921, is a leading financial institution committed to serving the communities of Milwaukee, Waukesha and Washington Counties. With a proud history of innovation, integrity, and community service, WaterStone Bank offers a wide range of banking and financial solutions to both individual and business customers. Headquartered in Wauwatosa, Wisconsin, the bank operates 14 branches across the region and is recognized for its commitment to customer service and community involvement. For more information, please visit our website at wsbonline.com.

BBB Accredited Since: 1/1/1954

Years in Business: 104

Photos and Videos

Business Details

BBB File Opened:
1/1/1951
Business Started:
1/1/1921
Business Started Locally:
1/1/1921
Business Incorporated:
1/11/2017
Type of Entity:
Corporation
Alternate Names:
Waterstone Financial, Inc.
Waterstone Bank
Business Management:
William F. Bruss, President/CEO
Mark Gerke, CFO
Don Bray, Chief Information Officer
Laura Merchle - Brookfield Branch, Community Director
Julie Glynn, Executive Vice President
Marlene Molter, Director of Human Resources
Tara Lagerman, Vice President of Marketing

Additional Contact Information

Customer Contacts
William F. Bruss, President/CEO
Mark Gerke, CFO
Don Bray, Chief Information Officer
Laura Merchle - Brookfield Branch, Community Director
Tara Lagerman, Vice President of Marketing
Fax numbers
Primary Fax: (414) 918-0905
Additional Phone Numbers
Other Phone: (888) 686-7272

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.