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Business Profile

Fundraising Counselors and Organizations

Firefighters Alliance Of America LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fundraising Counselors and Organizations.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/18/2024

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company will not stop calling me. I have asked to be removed from their database multiple times, submitted a form, to no avail. They also dont disclose they are a PAC.

  • Initial Complaint

    Date:04/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Multiple calls a day to my cell phone from Firefighters support alliance. Cannot speak to a person. This cell phone is used for my healthcare business and interruptions overwhelming. When attempt to call business and have number removed, individual hangs up when you ask them to quit calling

  • Initial Complaint

    Date:04/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This scam keeps calling me with there auto robot. I have asked to removed from call list for 2 yrs now. I block the numbers which are local number.

  • Initial Complaint

    Date:04/05/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This organization will not stop calling me. I have asked on multiple occasions to stop calling and to put me on their do not call list. I often receive 5-8 calls/day.

  • Initial Complaint

    Date:12/19/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been contacted by Firefighters Support Alliance aka Firefighters and EMS Fund over 11 times in a 24 hour period. When ending a demand letter he said they are exempt from the tepa because they are a PAC 527 Non-Profit organization.The law states that if they use an autodialed and a recorded message (Robocall), that they are not exempt if calling a cellphone. Well they contacted me on my cell phone using my ****** Voice number. All calls go to my cell phone and cost money for minutes and data rates and that sets makes it classified as not a cell phone but a mobile other device and they are not exempt from that category. Their argument was that I used a landline since it was VOIP but recent articles speak on other cases that fell into the cell phone category because you can prove the calls are being paid for to use. Besides I told them to remove me from their list and who calls 11 times in a day with a robocall and thinks its legal. If your getting these calls you may be eligable for 500 to $1,500 per call if made to your cell phone. I do have calls made to my cell phone from them that I can also use if needed. Beware...

  • Initial Complaint

    Date:12/01/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Numerous phone calls, often several in a day, to my Alzheimers wife requesting donations. The organization is the Firefighters and EMS Fund of *********, **. We life in ********. I have tried to block the calls to no avail. When told to send documentation about the organization, they request of her a credit card number. BBB would do this country a BIG service if it joined forces to shut this apparent scam down.

  • Initial Complaint

    Date:08/01/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have received phone solicitations from a man named *** on behalf of the Firefighters Support Alliance for at least six weeks, multiple times a day from many different numbers. I have repeatedly asked to not be contacted or removed from the calling list. I have blocked the number but he calls back under a different number. At this point its harassment.

Firefighters Alliance Of America LLC is NOT a BBB Accredited Business.

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