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Flash Rewards

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Complaints

Customer Complaints Summary

  • 8 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/06/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Level rewards is a company that you are supposed complete deals in order to get a cash reward . I feel like there is always an issue once we get to the end . Ive been playing the games and completed the deals for over 30 days . You never get all of the deal credit . I have received credit for half of the games I completed and other trials you sign up with. Then they have you e mail the proof that the deals were completed . Which I did and I have . Now they are saying it cant be credited because I used a VPN or PROXY which IS NOT THE **** AT ALL. If that was the case then why would I get the credit for the other half of the deals . The problem with these things is we spend the money on the games and trials and the closer you get to getting the cash reward there always been a problem . This has happened with me before . It makes no sense . They want the screen shots and you send them and they cant use them?!?! It seems like a scam to me . Again I have deal credits but of course right when you get to the end they tell you they cant accept them? This makes no sense and the reason Im livid is because the games and trials are NOT FREE. You have to play cash games and pay for trials ect so we lose money out of our pockets in the end . This is so sad that companies like this get away with this stuff . It really is . I have every document to prove I did all these deals and here we are again saying they cant be credited for false reasons . Unbelievable .

  • Initial Complaint

    Date:03/12/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I participated in their program and completed all the requirements to earn my reward. Their terms say no family member or same address. Which they can search my address or family members and they will not find one anywhere who has participated. I completed everything they took my id information for my reward then they tell me I am disqualified l. So I took all the time to complete all requirements they give me my credits they get my id information which is the same on program address and then I'm disqualified. I qualified for a $100 virtual **** card byt they took all my private information and now are keeping my reward to.

  • Initial Complaint

    Date:01/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is completely a scam.it claims that you can make **** dollars completing offers but when you get done doing all of the offers and try to cash out they send you something saying that you disqualify. I read through all of their terms and conditions and none of them say anything that Ive done wrong. And normally I wouldnt make a complaint but I have several friends that *** referred and that have referred me saying they are doing the exact same thing to them. And at first I just assumed they had done something wrong and went on to try myself because I had done it the year prior with no problems. To only go through the same thing at the time of cash out. They need to be held liable for wasting peoples time and money.

  • Initial Complaint

    Date:01/11/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is the second complaint I have filed in 2 days innthis business. Yesterday they needed emails frommthe deals I completed stating my payment method, my email, and subscription. Funny thing is not 1 deal sent me an email like that. I asked them how to get the information and they responded today with my account was permanently suspended and I wojkd not be paid. Before that it was the screenshots were forwarded, no they weren't. Today they said I canceled deals, no I didn't, the debit xard was nit mine, yes it was, I used a VPN, nope didn't do that either and my IP address had been used before, no it was a brand new device and I used my data no internet. I intentionally tried to commit fraudulent activity. The only fraud is them not paying me. I would proceed with caution for sure. I spent money in all these deals. I shojkd be refunded the money if they are nit going to pay me. Period.

  • Initial Complaint

    Date:11/06/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I apply for a cash rewards online and I had to take several surveys before getting to my reward but when I was dont and qualified and all said and done I didnt recieve my reward money they scammed me and took hundreds from my bank account

  • Initial Complaint

    Date:10/13/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This all started when I saw an advertisement for a rewards program. It was called flash rewards and if you completed all of their deals (20 in total) then you would receive a $750 Shien gift card. They told me that all it would require is a valid ********** drivers license and to use the same email for every deal that I sign up for. I had to complete all deals within 30 days of the original deal. I proceeded to spend the next 28 days completing deals from their different levels including a total of one deal on level one, two deals on level two, four deals on level three and 10 deals on level five. They told me to wait up to five days to see each deal credited on my account and to allow tracking between all websites and apps. I did all of these things including sending over 30 emails back-and-forth between me and their customer service department getting them to credit the deals on the correct levels and showing them verification of each deal. I found that after completing the entire process they sent me a verification email asking me to show them my ID and a selfie of myself. I did so even though it was against the better judgment to upload my ID to an unknown website. I then received notification that they could not verify my identification and try again later. I did so and they told me again they could not verify my ID and that if I fail to verify myself 3 times they will drop me from the program without compensation. I have spent over $150 at all the separate businesses that they promote meaning not only do the companies theyre promoting benefit from my business but flash rewards also benefits because the companies pay them to get us trafficked to their businesses. The only one not benefiting here was me who is now out $150 as well as a month of my time. Im a stay at home mom and I did everything by the book only to be let down by this incredibly unethical and suspicious company. I either want a refund for the $150 or the original payout of $750. Thank you

  • Initial Complaint

    Date:09/25/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Will call this a scam. After completing it once with no issues I was able to cash out $100 with an old email address (I no longer have access to) I emailed them gave them all my information and new email.Waited 60 days per their rules even emailed them 3 days to make sure I was outside the 60 day period. One rep gave me one date so I started deals those deals posted then deleted. Emailed again and was given a different date to start so I did.I paid for several trials completed 25+ deals for the $1000 reward was in constant contact with reps about rewards going to the wrong level, updating my personal information because it would display my name wrong a lot time it would just call me "there"Anyways after getting the email saying I've reached the $1000 I submitted the claim and now they refusing to pay me saying I can't use multiple emails even though I let them know up front I had a different one and there was no issue! ***** scam it took over a week to do deals and a lot of money for some.

  • Initial Complaint

    Date:08/24/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Just as directed I completed everything and was supposed to get a 750$ cash app reward, I actually completed it three times to assure I did it correctly, and these days with inflation it's wrong to make someone think they are going to get a blessing and it be a complete scam , it's wrong and if I did everything where's my money at

Flash Rewards is NOT a BBB Accredited Business.

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