Reviews
Customer Review Ratings
Average of 109 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMARK S
Date: 02/26/2025
5 starsMARK S
Date: 02/26/2025
Matt, Nate, and Benji did a wonderful job and installation. Very professional
River Valley Remodelers LLC
Date: 04/03/2025
We are glad our team provided expectional work during your project. We appreciate the positive feedback!Review fromLaurie L
Date: 02/06/2025
1 starThis company would not communicate with me, I had to call and say you cashed my check what’s going on. Finally Peter came and did the bath/shower conversation and he did a great job but the fixtures he came with were not what I ordered, none of them match and they are all a different color. I keep trying to call to try and get this fixed and they will not call me back. Not sure what to do. I would not recommend them to anybody. I also didn’t like that they were going to take my other quotes without asking just because they were on the table. I am a very unhappy customer.Review fromDan B.
Date: 01/31/2025
1 starWas not happy with how the whole experience with estimator went. I told him when he first got here we were not going to make a decision today. After two and a quarter hours he still hadn’t given me any number, I told him I was getting very frustrated but it didn’t matter. I asked him for a business card which he refused to give me and he also took the quote he wrote up. They may have great product but the sales tactics turned me off.Review fromTERRANCE K
Date: 01/10/2025
5 starsTERRANCE K
Date: 01/10/2025
John was very helpful. Would recommend him and the company to friends and family.River Valley Remodelers LLC
Date: 04/03/2025
Thank you for the review and for the recommendation!Review fromRobin B
Date: 12/20/2024
5 starsRiver Valley Remodelers removed a 22 year old jacuzzi tub and put in a new walk in shower for us. Billy and Ben the installers did a high quality finished job and it turned out amazing!! Anyone looking for a reputable experienced company to do a remodel job needs to call River Valley Remodelers because you will not be disappointed.Review fromMary M
Date: 12/13/2024
2 starsI contracted with River Valley to install 19 windows. I was promised first class service. The project management and customer service were lacking. Installation was subcontracted to a third party. During installation, a piece of siding was damaged and one of my windows has a faulty window lock. Neither issue has been addressed. I have spoken to the office several times and have been pandered to and patronized. This company presents itself as a "hit and run" type of company. Customer service is non-existing.Review fromKim E
Date: 12/12/2024
5 starsWe went from a tub to a walk in shower and absolutely love it!! They did an awesome job.Having it done in one day is perfect. Eric did a great job communicating with us.Review fromAmber R
Date: 12/10/2024
5 starsThe remodeling was a great success and huge relief, great work and professional!Review fromBrian K
Date: 11/29/2024
5 starsHighly recommend River Valley Remodelers. From sale to service and after you are part of the River Valley family. Will be using on my next project of siding my house. See ya soon.Review fromMark S
Date: 11/18/2024
5 starsFrom the consultation to final inspection, we had a seamless experience with River Valley. From the people to the product we are extremely happy. Malik & Grant made sure we were completely satisfied on the final inspection after the installation was complete.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.