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Business Profile

Online Auctions

Aron Auctions LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Auctions.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/04/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transition conducted through *********. I purchased some vintage sealed video games through this company. They failed to disclose easily visible flaws on the games, due to the flaws the games are worth considerably less than if they did not have flaws. The difference in value is several hundred dollars. They also described another vintage item as being new in box, when I got it home and removed it from its box it was clearly used. Falsely describing items to have them sell for more money is really disappointing. I attempted to email them 3 times through the email supplied on their hibid site, and havent heard back.

    Business Response

    Date: 05/04/2025

    I emailed him that I will retrieve the items and offer his refund.

    Customer Answer

    Date: 05/05/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.  They have resolved the issue. 

    Regards,

    **** *****

  • Initial Complaint

    Date:02/27/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We received a box in the mail for an auction item that was different than what my husband bid on. On top of that, our credit card was charged for the item and charged a second time (unauthorized by us) to ship the item we did not bid on. We have contacted the auction house multiple times and they have been unwilling to resolve the issue. I would like assistance with refunding the $40ish dollars that was charged to our credit card.

    Business Response

    Date: 03/09/2023

    You clearly bid on the item. I have no way of registering you for an auction and then bidding on your behalf.   You are obviously going to be charged for shipping when you buy something.  Sometimes it comes through as 2 charges.  So what.  

    Send it back and I can refund you the $40ish dollars and this will be documented accordingly on the bidding platform

    Customer Answer

    Date: 03/19/2023

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me provided I do receive my refund. I will ship the items back early this week. 

    Regards,

    *****************************

Aron Auctions LLC is NOT a BBB Accredited Business.

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