We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Plumber

Steve's Plumbing, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1.5

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Colleen A

    Date: 06/07/2024

    Tech was more like a salesman trying to pitch drilling deep well...we requested appt to replace/upgrade our wayer pressure tank & jet pump. Tech didn't give an estimate in writing. Verbal est for drilling well $20k. Verbal Est for replacing tank & pump $5-$6k. Tech did not haveparts on truck as we wete told he would have pump & tank we requested. Bait & Switch!!

  • Shelly D

    Date: 08/23/2023

    The guys at Steve’s plumbing were friendly and overall did a good job. The main reason for my low rating is the lack of communication when a problem was discovered after the job was done. I had Steve’s plumbing come and look at redoing my basement bathroom plumbing and replace my sewer line. Steve and I both decided to have all my plumbing for bathroom to come off of one wall. After the job was finished I started to build the wall that plumbing was installed in. It’s then I noticed the toilet was roughed in 2” short. I notified Steve right away. It then took about 2 weeks to get back to me and a few more days to come out and look. This was time wasted as I wanted to start finishing off basement bathroom. I then waited to find out what their solution would be to remedy the problem. Steve never got back to me. After I called their office Steve finally sent me a message that stated they’re ordering me a 10” rough in toilet. I have now waited 36 days and have not heard anything. I messaged Steve back but he has never responded. I was very happy with the work his employees had done and understand mistakes happen. I am very dissatisfied with the response to correct it. I was hoping to have my bathroom done by now but I’m now weeks away because of the delays in communicating with me. I would have preferred a refund of what a 10” rough in toilet would cost and ordered it myself. I believe I paid a fair price for what I had done and would like to be treated fairly back!

Steve's Plumbing, Inc. is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.