Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Casino

Mardi Gras Casino And Resort

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Casino.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromLisa L

    Date: 01/01/2024

    1 star
    The restaurant, "The French Quarter" does not honor its reservations. If a regular comes in they will let them have your reservation. We were told it would take a few minutes to clean a table so we waited for an hour. They kept seating other people. I asked if they were going to text us and the manager snapped, "I haven't yet." Then someone they obviously knew was greeted and seated. A few hours later I asked another person and they stated "we are running behind." At that point half the restaurant was empty. Before leaving the casino I asked the manager or someone representing herself as a manager why we were never seated. She stated, "you only asked once." Even thou I stopped by three times, why would anyone have to ask more than once?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.