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Business Profile

Spray Foam Insulation Contractors

Mid Atlantic Spray Foam, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Spray Foam Insulation Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/12/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Spray foam is failing to stick to walls, cracking and falling loose rendering the r value useless.

  • Initial Complaint

    Date:10/26/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Nov 28, 2022 I entered into an agreement with Midatlantic spray foam LLC to provide their spray foam insulation services to my secondary property located at *** ****** ***** ** ** ***** ****** ** ******  On that date I paid a 50% deposit of $1760.00. I was told to let them know when my inspections were done and I was ready for them. I have tried since June of this year to get ahold of them. They will not return emails, phone calls, or messages on ********. They have blocked me on ******** too. Attached are the contract and the charge to my credit card. At this point I have used another business for my insulation project and want a refund of my deposit for work that was never attempted or completed.

    Customer Answer

    Date: 11/16/2023

    [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]



    Better Business Bureau:



    At this time, I have not been contacted by Mid Atlantic Spray Foam, LLC regarding complaint ID ********.



    Regards,



    ****** ********

Mid Atlantic Spray Foam, LLC is NOT a BBB Accredited Business.

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