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Business Profile

Roofing Contractors

J and I Roofing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/12/2022

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    7/25/2022


    ********* ****** Letter for breach of contract:

    ****** *** ***** **** **** ******** ****** ********* *** ***** 
    Contractor website address and PO mailing:
    J an I Roofing
    ****** ***** ** ******* **** ********* ** ***** **** * ******** ********************* 


    Dear Jessee Moats:, DBA J an I Roofing:
    As per our written contracts dated, the 7th of March, 2022 for **** **** ******* ********* ** ***** and the 10th of March, 2022, for **** ******** ******* ******** WV, 26060. These re-roofing and chimney removal contract’s were to be both completed by the 14 and 25th of July, 2022. Work has not begun, completed, nor communicated with the status.
    I have prepaid you 50% of job totals, that was due at agreement time by checks in the amount of $3620.88 for **** Street and $3664.75 for ******** Street on March 15, 2022. These checks were cashed the following day.
    I have previously contacted you multiple times for status of job and communication on the following dates: April 15, May 4, May 11, June 21, June 23, July 5, and July19th with no start dates given.
    I am asking you to rectify this agreement and repay the deposits back to me for services not provided as you are in breach of our agreement. I have given ample time and patience and weather has been accommodating for this work. I wish to have my refund no later than the end of the month, July 31, 2022, so I may hire another contractor to complete the work.
    Please contact me as soon as you receive this letter. I am willing to pick up check in person or receive a certified check my mail. Not contacting me will result in legal action brought against your company and contractor license in the ***** ** **** ********* 

    Regards,
    ****** **** ****** **** *** ** *** **** ********* ** ***** ************ ** ********* ***** ******* ******** *** **** ******* ********** ** ***** 
    ********* ****** ***** *** ****** *** *** ********** ** ***** ****** ** *** ******** ******** **** ***** ******* ******** ***** ** ***

    Customer Answer

    Date: 09/07/2022

    [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]



    Better Business Bureau:



    At this time, I have not been contacted by J and I Roofing regarding complaint ID *********



    Regards,



    ****** ****

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