Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Car Dealers

Midway Ford, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromLyndsey P

    Date: 09/02/2024

    1 star
    BUYER BEWARE This post is about me going to buy a car & being ripped off by MIDWAY FORD in Hurricane, West Virginia. I am an unexperienced & trusting lady, who went to a car dealership and bought a Kia for $16,000 having 82,000 miles on it. (I later found out the blue book on it was 10,000.) I traded my late Dad‘s 2013 Cadillac in, which had some Blemishes & small problems, but it only had 55,000 miles on it. They gave me $2500 trade-in. I have had the Kia for 43 days today and found out yesterday the transmission is going out! I called them yesterday and got the runaround about talking to a manager, until LATE yesterday evening who told me there was nothing they can do! I've cried all day long... I work full time, I'm a single mother (with no help) and have 2 small children and have made ONE $350 payment on it, thus far ?? Yet they can’t do anything about it! They said it was 12 days out of warranty. (Past the 30 days) I haven't even put the car in my name yet...I just received the tax check, etc. to go register it. Tags aren't even due until Oct 17th! How am I supposed to go to work and pay for something that doesn’t even run? I’ve never seen anyone so dishonest as MIDWAY FORD in Hurricane, WV ?? this is the place I bought it! I was hopeful they'd try to at least meet us halfway, but they don't have time to even talk to me now. When I called, the Saleman, said he couldn't talk, he was with another customer. Do not buy there, they are dishonest. I I'm writing this, because I'm just trying to save another person from being ripped off at MIDWAY FORD IN HURRICANE,WV. Next time i won't be so trusting...Thank you!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.