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Business Profile

Asphalt

JJ Asphalt Seal Coating

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired this company which I find out know has lapsed in its business title.

    They came and 'performed' a sealcoating job at my residence. However after about 4-5 hours after the job came to the household to see that the job was partially down and that the sealcoat was patchy in areas and some areas had little to no sealcoat.

    Luckily the check bounced the first time - which require the owner to come back out to collect the payment in which it was AGREED that they would come back out the property on Wednesday (Oct 18, 2023) or on Thursday (Oct 19, 2023) to redo the process.

    No further contact afterwards and I have the text messages to prove the 'agreement'

    $1,000 dollars paid. And the driveways look like someone put paint on them because after a little rainfall - they are pretty much back to what they used to be.

    Disgusting.

JJ Asphalt Seal Coating is NOT a BBB Accredited Business.

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