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Business Profile

Fence Contractors

Reys Fencing, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/25/2023

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    hired this company of 2 brothers.. Julio and Junior.. They were to install a sprinkler system and fix a gate and some fencing.. we got the sprinkler system in but the welding of the pipes is shoddy and 3 of the side sprinkler heads are the wrong size.. They never came back to fix that or the gate they left with hinges hanging. I had to get someone to fix that... I have a plumber coming monday to try to re configure the pipes in the laundry room so it is more asthetic and drain valve is in correct place for winter. This will cost me around 400.00 dollars i believe. I have emailed Julio explaining our problems and never got an answer back.. I believe we are due a refund of the plumbing costs..

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