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Business Profile

Plumber

Joe's Plumbing & Heating

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromKipp T

    Date: 10/31/2024

    1 star
    They retro-fit a new $8,000+ furnace in my house in February of 2022. It has been junk since day one. It stays idle and wont turn on. They kept telling me that it was my thermostat. Now in 2024 they finally decided that maybe it was a problem with the actual unit they installed and replaced the motherboard. It started working until the motherboard contacted the metal housing and melted the circuit board and blew the 15amp switch fuse. It was installed incorrectly without the necessary isolators behind the board by the employee. This was Tuesday October 29th, 2024. It is now Thursday October 31st and it is 26 degrees Fahrenheit. My wife, 5 year old daughter and I have now been without heat for two nights. I have been lied to and pushed aside with their claims of it costing too much to get a replacement part here any sooner than ordering it from ******. Keep in mind the original defective part was under parts warranty, then they messed up the new one installing it incorrectly. I will be filing a formal complaint to the BBB about this business after this review.

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